Servicenow itsm module 1 - Study guides, Class notes & Summaries

ServiceNow ITSM Module 1

ServiceNow CSA Practice Exams All Answers Correct What application does provide a centralized location for the creation, categorization, viewing, and governance of information related to the flow of work through ServiceNow? ️Knowledge Management Each ServiceNow solution provides its own guided setup. When implementing IT Service Management (ITSM), where would you navigate to update Now Platform user interface branding, including the company logo and colours? Select 2 Answers from ...

Servicenow CIS - HR Certification Questions And Answers Latest Top Score. What are the three current issues with HR Service Delivery? - correct answer. Staff feels disconnected No single location to access HR services Relies on email and phone-based interactions How does HRSD improve the employee experience? - correct answer. Automates routine tasks, provides tools to help deliver services, provides timely communication, access to a Service Portal, and integration with othe...

ServiceNow CSA Exam Questions and Answers Fully Solved 2024 Form Context Menu Provides options related to viewing, configuring, creating favorites, and saving form data The three bars in the upper left corner of a form Knowledge Management (KM) Involves creating, categorizing, viewing, and governing information assets in a way that provides context for effective decisions and actions Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Un...

Service Now CSA Exam Prep Solved 2023/24 latest update D. Self-service - Answer Which of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-service B. My Groups Work - Answer Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? A. My Teams Work B. My Groups Work C. My Groups Tasks D. My Teams Tasks C. Variable Types - Answer Multiple choice, single line text, and select box are w...

Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE (T/F) ACL evaluates condition/script and roles Correct Answer: True If prefix of incident needs to be changed, where should you refer? Correct Answer: Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All of the above Correct Answer: B)...

Service Now Certified System Administrator(CSA) Exam : CSA Title : ServiceNow Certified System Administrator Vendor : ServiceNow Version : V12.75 Service Now Certified System Administrator(CSA) NO.1 Which would NOT appear in the History section of the Application Navigator? A. Records B. UI Pages C. Lists D. Forms Answer: B NO.2 What module in the Service Catalog application does an Administrator access to begin creating a new item? A. Maintain Categor...

Service Now CSA Exam QUESTIONS AND ANSWERS| GRADED A 2023 UPDATE (T/F) ACL evaluates condition/script and roles Correct Answer: True If prefix of incident needs to be changed, where should you refer? Correct Answer: Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All of the above Correct Answer: B) Sends an email notificaiton _________ Is an Elevated Privilege...

Service Now CSA Exam Prep Solved 2023/24 latest updateService Now CSA Exam Prep Solved 2023/24 latest update D. Self-service - Answer Which of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-service B. My Groups Work - Answer Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? A. My Teams Work B. My Groups Work C. My Groups Tasks D. My Teams Tasks C. Variable Types - Answer M...

ServiceNow Certified System Administrator Exam 2021 100% Pass Application Platform-as-a-Service (PaaS) The ServiceNow Platform operates on this type of model: cloud-based computing model which provides the infrastructure needed to develop, run, and manage applications IT, employee, and customer Now Platform digitizes _________________ workflows web-based UI build on top of a flexible table schema (single system record and common data model) Now Platform architecture service availabil...