Sipoc voice of customer - Study guides, Class notes & Summaries
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SANS MGT514 EXAM STUDY GUIDE
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SANS MGT514 EXAM STUDY GUIDE 
Strategic planning (1:8) - answerdeep analysis and understanding of the state of business and 
the threats faced by the organization 
Value to the organization (1:8) - answerdevelop your objectives based on the organization's 
vision and mission, stake holder risk appetite and opportunities 
Driving engagement (1:8) - answerexecute on the plan by navigating the internal values and 
culture, developing a business case to get support and funding, and promoting your ac...
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Quality Driven Management (QDM) Expert Exam - Questions with Verified Answers
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Quality Driven Management (QDM) Expert Exam - Questions with Verified Answers Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only my department uses it 3 Nobody uses it 4 QDM applies to all functions and activities The 1-10-100 Rule says that every dollar spent doing things right the first time avoids $100 for the failure The QDM Principle Measure, Measure, Measure involves measuring... failures, variation, and success Which principle addresses waste reduction and/or eli...
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QDM EXPERT EXAM ACTUAL QUESTIONS AND ANSWERS LATEST UPDATED 2024/2025 (GRADED A+)
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QDM EXPERT EXAM ACTUAL QUESTIONS AND ANSWERS LATEST UPDATED 2024/2025 (GRADED A+) The 1-10-100 Rule says that every dollar spent doing things right the first time avoids Ans- $100 for 
the failure 
The QDM Principle Measure, Measure, Measure involves measuring... Ans- failures, variation, and 
success 
Which principle addresses waste reduction and/or elimination Ans- Optimize Business Performance 
Which type of activity is the customer willing to pay for Ans- value-added activity 
Which action d...
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Six Sigma Green Belt Practice Questions study guide questions and answers 2024
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This is a bizarre question. It never mentions that the financial savings should be reported at the annual level. However, that's a reasonable assumption to make. $7,500 * 12 months = $90, 000. 
A shoe manufacturing firm learned through a Lean Six Sigma project their boot soles could be made of a different material requiring two less steps in the process. Removal of these two steps yielded a monthly cost savings of $7,500. Therefore the reported financial savings for this LSS project were: 
A) $...
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Lean Six Sigma Green Belt Questions and Answers Rated A+
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Lean Six Sigma Green Belt Questions 
 
and Answers Rated A+ 
 
Key performance indicators (KPIs) measure... Current performance relative to a set of values 
important to the project 
 
Outcome metrics measure... What a process produces 
 
What is a tool commonly used to visualize the complexities of a process? Detailed flowchart 
 
The Voice of the Customer (VoC) refers to... An in-depth method for identifying and 
quantifying customer values, customer expectations, preferences and aversions. 
 ...
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Lean Six Sigma Green Belt (LSSGB) Latest Update Rated A+
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Lean Six Sigma Green Belt (LSSGB) 
 
Latest Update Rated A+ 
 
The Journey of Quality 
 
Meanings of Six Sigma 
 
Benefits of Six Sigma 
-Eliminates the root cause. 
-Creates robust products and services. 
-Reduces process variation and waste. 
-Ensures customer satisfaction. 
 
-Achieves process standardization. 
-Reduces rework by getting it right the first time. 
-Addresses the key business requirement. 
-Helps gain competitive advantage. 
-Achieves the organizational goals. 
DMAIC 
Define 
M...
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USAF GREENBELT QUESTIONS AND ANSWERS 2024-2025 WITH COMPLETE SOLUTION
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USAF GREENBELT QUESTIONS AND ANSWERS WITH COMPLETE SOLUTION 
 
99% quality represents which Sigma level of quality? 
A 3.4 
B 3.8 
C 6 
D 99 Ans- B 
 
Benefits from reducing variation in a process include improved process capability, decreased costs, and which of the following? 
A A change of customer requirements 
B Improvement of the company's culture 
C A revised project charter 
D Reduced Defects per Million Opportunities (DPMO) Ans- B 
 
Which of the following statements regarding ...
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Lean Six Sigma Green Belt Questions and Answers with complete solution
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Key performance indicators (KPIs) measure... - Answer-Current performance relative to a set of values 
important to the project 
Outcome metrics measure... - Answer-What a process produces 
What is a tool commonly used to visualize the complexities of a process? - Answer-Detailed flowchart 
The Voice of the Customer (VoC) refers to... - Answer-An in-depth method for identifying and quantifying 
customer values, customer expectations, preferences and aversions. 
A lens in performance improvement ...
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2024 QDM EXPERT EXAM ACTUAL QUESTIONS AND ANSWERS ALREADY GRADED A+;(REAL TEST)
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2024 QDM EXPERT EXAM ACTUAL QUESTIONS AND ANSWERS ALREADY GRADED A+;(REAL TEST) 
 
 
Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only my department uses it 3 Nobody uses it 4 QDM applies to all functions and activities Ans- QDM applies to all functions and activities 
 
The 1-10-100 Rule says that every dollar spent doing things right the first time avoids Ans- $100 for the failure 
 
The QDM Principle Measure, Measure, Measure involves measuring... Ans- failures,...
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QDM EXPERT ACTUAL EXAM QUESTIONS AND ANSWERS LATEST 2024/2025 (GRADED A+)
- Exam (elaborations) • 14 pages • 2024
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QDM EXPERT ACTUAL EXAM QUESTIONS AND ANSWERS LATEST 2024/2025 (GRADED A+) Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only my department uses it 3 
Nobody uses it 4 QDM applies to all functions and activities Ans- QDM applies to all functions and 
activities 
The 1-10-100 Rule says that every dollar spent doing things right the first time avoids Ans- $100 for 
the failure 
The QDM Principle Measure, Measure, Measure involves measuring... Ans- failures, variation, and 
s...
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