Wellcare test sm 2022 - Study guides, Class notes & Summaries
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WellCare TEST SM 2022/2023 | answered | 100% correct
- Exam (elaborations) • 4 pages • 2022
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Question 1 of 30. 
Which of the following is/are the benefits of the Appointment Verification Line (AVL/SOA) via a phone call with the beneficiary? (You may select more than one 
response.) 
Under a 4 minute call 
Records and saves SOA per CMS regulations via a live agent speaking with the beneficiary 
Provides an Appointment ID to utilize for an agent assisted online application 
 
Mark for follow up 
Question 2 of 30. 
If you suspect inappropriate conduct within WellCare, you should report it ...
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