Wgu c846 itil final exam Study guides, Class notes & Summaries

C846 WGU - BUSINESS OF IT - APPLICATIONS, D336 - BUSINESS OF IT – APPLICATIONS / ITIL V4 FOUNDATIONS STUDY GUIDE BASED ON FINAL EXAM

WGU C846 ITIL 4 Final Exam Question Guide 2024. Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. Value - correct answer The perceived benefits, usefulness, or importance of something. Customer - correct answer Defines the requirements for services. User - correct answer A person who uses the service. Sponsor - correct answer Authorizes budgets for services. Supplier - correct answer Exte...

WGU C846 ITIL v1 Final Exam Guide 2024. Strategy life cycle - correct answer This is considered the core of the life cycle management process Core Service - correct answer A service that produces the basic outcome of the customers desire Customer - correct answer Someone who buys good or services Enabling service - correct answer A service needed to deliver a core service Enhancing service - correct answer A service that is added to the core to make it more attractive IT Ser...

Exam (elaborations) WGU C846 ITIL Business of IT C846 Business Information Technology Final Semester Exams graded A. Worked-out questions and answers are provided to help business IT students do well and help them prepare for exams properly with terms like; Service validation and testing Service asset and configuration management (SACM Configuration management database (CMDB) What does the acronym RFC stand for?

WGU C846 ITIL Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 Service provider - correct answer an organization supplying services to one or more internal or external customers. True - correct answer True or false: Measurement and metrics are part of the five major aspects of service design. False - correct answer True or false: People, process, products, and partners are four principles used to manage strategic outcomes. True - c...

WGU - Business of IT - ITIL - C846 - Chapter 2 Final Exam Question Guide 2024. Asset - correct answer A resource or capability Customer Asset - correct answer a category of asset used by the customer to achieve outcomes Service Asset - correct answer Any resource or capability used by a service provider to deliver services to a customer (Example: an IT department uses network infrastructure to provide customer assets connectivity) Resource - correct answer inputs for the production of ...

WGU C846 Final Exam Questions and Answers Study Guide A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. Correct Answer Information Technology Infrastructure Library (ITIL) A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. Correct Answer Service Management The perceived benefits, usefulness, and importance of something....

WGU - Business of IT - Applications - C846 - Practice A and B, Top Exam Questions and answers, rated A+ B - For what value chain activity does the service desk provide a channel for communicating with users about new and changed services? - -Design and transition B - What is the term for a set of tools, data, and information used to support service configuration management? - -CMS B - What must an organization do to mitigate or avoid the presence of organizational silos? - -All practi...

WGU C846 Exam 2023 Latest Version Actual Exam Questions and Verified Answers| A+ Grade

WGU C846 Final Exam Study Guide Questions and Answers 2023/2024 Architecture Correct Answer The structure of a system or IT service, including the relationships of components to each other. Service acceptance criteria (SAC) Correct Answer A set of criteria used to ensure that an IT service meets its functionality and quality requirements