What is workfo - Study guides, Class notes & Summaries

Workforce Planning: Recruitment and Selection - C234, Exam Review Questions and answers, rated A+ What is Workforce Planning? The HR function that organizes the salaries and benefits of the organization The HR function that works with employee relations The HR function that implements training and development The HR function that links workforce strategies with the goals of the organization The HR function that links workforce strategies with the goals of the organization Which of the...

What application is used to configure, customize, and maintain various aspects of the PureConnect platform? - ANSWER Interaction Administrator What is the name of the application that allows the user to answer calls and manage interactions? - ANSWER Interaction Desktop/Interaction Connect What add-on product could be used for workforce management? - ANSWER Interaction Optimizer How do you refresh the view in Interaction Administrator? - ANSWER F5 or View/Refresh What is the differenc...

Why are Merit Systems Principles important? excludes some employeess due to the nature of their employment *ensures supervisors treat employees fairly and equitably Asssign formal accountability for employee actions Protect a supervior's actions during the hiring process. What statement best illustrates the difference between merit principles and a prohibited practices? Higher headquarters is responsible for prohibited practices and legal is responsible for merit principles Merit pri...