Zl zone leader - Study guides, Class notes & Summaries
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EPIC HER Questions and Answers 2023
- Exam (elaborations) • 2 pages • 2023
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EPIC HER Questions and Answers 2023 
ATE 
At the Elbow, Epic Support Staff working next to end users answering questions. 
 
 
 
SU 
SuperUser, Vanderbilt End User that has attended additional training that is dedicated to providing support in their home department. 
 
 
 
ZL 
Zone Leader, Vanderbilt employee who has been designated as an escalation point for support staff during the Go-Live. 
 
 
 
Operational Command Center 
Group of leadership and support staff that are monitoring the Go Live...
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