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Erik Erikson - ANSWERknown for his 8-stage theory of psychosocial development focusing on resolving successive identity crises Basic Trust Vs Mistrust (Erikson) - ANSWERinfants learn trust and develop a sense of safety through the consistency of the caregiver meeting their needs (birth to one year) Autonomy Vs Shame & Doubt (Erikson) - ANSWERtoddlers learn to do things for themselves through encouragement and support (1-3 years) Initiative Vs Guilt (Erikson) - ANSWERpreschoolers learn t...

3 Areas to identify in each question (PPL) - ANSWER1. Problem 2. Person 3. Last Sentence (guide to answer question) Key words - ANSWER1. Person/Client "hot seat" 2. SAFETY Red Flags - suicide, abuse, life-threatening, unexplained marks, alcohol, recent loss 3. Strong words/adjectives 4. Age 5. Diagnosis 6. Symptoms/Duration 7. Who are you? 8. Where are you in session? 9. Quotations 10. Direct requests/concerns 11. Qualifiers (First/Next/Best) Distractors - ANSWERFAR...

Why is travel legislation needed? - ANSWERA number of common travel problems can result from the actions or arrangements that travel suppliers make. Travel agents - even if they do not cause the above problems - may have to deal with the fallout from them. An Act: - ANSWERdescribes a particular set of rules. A regulation: - ANSWERin support of an Act describes how the rules will be enforced or applied. Does TICO register individuals? - ANSWERNo, TICO does not. What are travel agencie...

John is a student who has decided to create his own company to provide walking tours in his hometown of Thunder Bay. Some tourists book a tour, but because John has the flu, he does not show up. The tourists complain to TICO that their afternoon was ruined. Why is TICO unable to assist these consumers? a. a tour guide is considered to be an end supplier and is therefore exempt from registering with TICO b. John should have registered with TICO because he is providing a type of travel serv...

The phrase "to promote a fair and informed marketplace where consumers can be confident of their travel purchases" is the a. mission statement of the Ministry of Consumer Services b. mission statement of TICO c. vision statement of TICO d. purpose of the Travel Industry Act, 2002 - ANSWERb The administration of the Travel Industry Act, 2002 was delegated to TICO by the a. federal government b. travel industry c. Ministry of Consumer and Corporate Affairs d. Ontario provincial gover...

TICO is funded by a. the Ontario government b. consumers c. Ontario registrants d. the Canadian travel industry - ANSWERc. Ontario registrants TICO works with consumers to ensure that a. they are aware of their rights under the Travel Industry Act, 2002 b. they take their vacations in Ontario c. the travel industry is promoted to consumers d. consumers receive the lowest price from travel agents - ANSWERa. they are aware of their rights under the Travel Industry Act, 2002 TICO ...

In representations is it required to show the price including GST/PST?No - ANSWERNo, the total amount to be paid for travel services A regulation in support of an Act describes... - ANSWERHow the rules will be enforced or applied A representation displayed on a billboard or bus board or any other medium with time or space limitation is NOT required to include? - ANSWERRegistrant's business name, address and registration number Contributions to the Compensation Fund by registrants must ...

The registration and inspection of travel businesses in Ontario is conducted by - ANSWERthe Travel Industry Council of Ontario (TICO) The Travel Industry Act, 2002 defines travel agent as - ANSWERa person who sells travel services provided by another person The Travel Industry Compensation Fund applies to - ANSWERManitoba consumers who purchase travel from an Ontario travel agency TICO does not register individuals. Travel agencies are responsible for the actions of - ANSWERtheir emplo...

What are the four main obligations that a registrant must meet after a sale but before the client departs on the trip? - ANSWERinvoicing requirements, requirements to inform customers of any changes that might affect their purchase, requirements to verify travel wholesaler documents, requirements for a travel wholesaler to provide travel services Section 38(1) of the Regulation - ANSWERAfter making a sale, a travel agent must promptly issue the customer a statement, invoice, or receipt. A ...

Tico - ANSWERIs a not for profit corporation that regulates, and is financed by the retail and wholesale travel community On June 25, 1995 - ANSWERThe government delegated the administration of the Travel Industry Act to the Travel Industry Council of Ontario What does TICO stands for - ANSWERTravel Industry Council of Ontario TICO is also responsible for - ANSWERIndustry financed Travel Industry Compensation Fund. The act governs travel retailers and wholesales registered in Ontario. ...