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CCMC Certification Test Questions and Answers
AAPM&R American Academy of Physical Medicine and Rehabilitation 
Access to Care The ability and ease of clients to obtain healthcare when they need it. 
Accessible A term used to denote building facilities that are barrier-free thus enabling all members of society safe access, including persons with physical disabilities. 
Accountable Care Organization (ACO) A set of healthcare providers including primary care physicians, specialists, and hospitals that work together collaboratively and accept c...
- Exam (elaborations)
- • 11 pages •
AAPM&R American Academy of Physical Medicine and Rehabilitation 
Access to Care The ability and ease of clients to obtain healthcare when they need it. 
Accessible A term used to denote building facilities that are barrier-free thus enabling all members of society safe access, including persons with physical disabilities. 
Accountable Care Organization (ACO) A set of healthcare providers including primary care physicians, specialists, and hospitals that work together collaboratively and accept c...
CCMA National Exam Questions and Answers
What is the most important role of the Medical Assistant? Patient Education 
Threatening a person with bodily harm is considered: Assault 
Unconsented physical contact with another person is considered: Battery 
What is the medical term for painful menstrual periods? Dysmenorrhea 
Of the following which is a medical assistant not allowed to perform? ABG 
Entering a patients room without knocking or having permission is an example of: Invasion of Privacy 
Deception with the intent to deprive anot...
- Exam (elaborations)
- • 22 pages •
What is the most important role of the Medical Assistant? Patient Education 
Threatening a person with bodily harm is considered: Assault 
Unconsented physical contact with another person is considered: Battery 
What is the medical term for painful menstrual periods? Dysmenorrhea 
Of the following which is a medical assistant not allowed to perform? ABG 
Entering a patients room without knocking or having permission is an example of: Invasion of Privacy 
Deception with the intent to deprive anot...
CCMA EXAM STUDY GUIDE WITH QUESTIONS AND EXPERT SOLUTIONS
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? MITOCHONDIRA 
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH ACTIONS SHOULD MA TAKE? MAKE SURE THE PATIENT DOES NOT LEAN FOWARD DURING THE TEST. 
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE & DIAPHORETIC. WHAT CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT? SYNCOPE 
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT & STATES THAT SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING REASO...
- Exam (elaborations)
- • 57 pages •
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? MITOCHONDIRA 
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH ACTIONS SHOULD MA TAKE? MAKE SURE THE PATIENT DOES NOT LEAN FOWARD DURING THE TEST. 
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE & DIAPHORETIC. WHAT CONDITION IS MOST LIKELY TO OCCUR IN THIS PATIENT? SYNCOPE 
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT & STATES THAT SHE WILL RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING REASO...
CCMA Certification Q&A Study Guide
Chief complaint CC The reason a patient called for help. Also, the patient's response to questions such as "What's wrong?" or "What happened?" 
History of present illness HPI Explains the chief complaint. A chronological description of the development of the patient's present illness from the first sign or symptom or from the previous encounter to the present. 
Vital Signs Temperature, pulse, respiration, and Blood pressure are all ___________ ___________. 
Normal oral temperature 97.6F -...
- Exam (elaborations)
- • 10 pages •
Chief complaint CC The reason a patient called for help. Also, the patient's response to questions such as "What's wrong?" or "What happened?" 
History of present illness HPI Explains the chief complaint. A chronological description of the development of the patient's present illness from the first sign or symptom or from the previous encounter to the present. 
Vital Signs Temperature, pulse, respiration, and Blood pressure are all ___________ ___________. 
Normal oral temperature 97.6F -...
CCMA 2.0 Practice Test Revised Questions and Answers
A MA is reinforcing instructions with a patient about how to take a buccal tablet. Which of the following instructions should the Assistant give the Patient? Place the tablet between your gums and cheeks 
A MA is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patients skin lesions, the assistant should expect to observe which of the following characteristics. Silver, crusty 
A Patient requests a female provider to preform her examination due to religiou...
- Exam (elaborations)
- • 13 pages •
A MA is reinforcing instructions with a patient about how to take a buccal tablet. Which of the following instructions should the Assistant give the Patient? Place the tablet between your gums and cheeks 
A MA is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patients skin lesions, the assistant should expect to observe which of the following characteristics. Silver, crusty 
A Patient requests a female provider to preform her examination due to religiou...
CCM PRACTICE ABI QUESTIONS and ANSWERS
Answer: A) Care coordination 
The case manager links clients with appropriate providers and resources throughout the continuum of health and human services and care settings, while ensuring that the care provided is safe, effective, client-centered, timely, efficient, and equitable. This approach achieves optimum value and desirable outcomes for all—the clients, their support systems, the providers, and the payers. All four are case management functions, but the primary function the case manag...
- Exam (elaborations)
- • 11 pages •
Answer: A) Care coordination 
The case manager links clients with appropriate providers and resources throughout the continuum of health and human services and care settings, while ensuring that the care provided is safe, effective, client-centered, timely, efficient, and equitable. This approach achieves optimum value and desirable outcomes for all—the clients, their support systems, the providers, and the payers. All four are case management functions, but the primary function the case manag...
CCM Exam Study Questions and Answers
Which of these is a setting a case manager may work in? A. Hospital B. Worker's compensation C. Neither D. Both D. Both 
Which is not an attribute of an aggressive negotiation style? A. Manipulation B. Frequent successful outcomes C. Unwillingness to make concessions D. Excessive demands B. Frequent successful outcomes 
What is the difference between ADL's and Instrumental Activities of Daily Living (IADL's)? A. ADL's are more challenging skills B. The IADLs are more challenging skills C. The IA...
- Exam (elaborations)
- • 54 pages •
Which of these is a setting a case manager may work in? A. Hospital B. Worker's compensation C. Neither D. Both D. Both 
Which is not an attribute of an aggressive negotiation style? A. Manipulation B. Frequent successful outcomes C. Unwillingness to make concessions D. Excessive demands B. Frequent successful outcomes 
What is the difference between ADL's and Instrumental Activities of Daily Living (IADL's)? A. ADL's are more challenging skills B. The IADLs are more challenging skills C. The IA...
CCM Exam Study Guide with Questions and Answers
Case Management A collaborative process, which assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet an individual's health needs, using communication and available resources to promote quality, cost-effective outcomes. 
Key elements to Case Management (9) (a p cs ds l a me er po) Assessment • Planning • Coordinate Services • Deliver Services • Linkage • Advocate • Monitoring & Evaluating • Efficient use of Resources • promote ...
- Exam (elaborations)
- • 8 pages •
Case Management A collaborative process, which assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet an individual's health needs, using communication and available resources to promote quality, cost-effective outcomes. 
Key elements to Case Management (9) (a p cs ds l a me er po) Assessment • Planning • Coordinate Services • Deliver Services • Linkage • Advocate • Monitoring & Evaluating • Efficient use of Resources • promote ...
CCM EXAM PREPARATION QUESTIONS AND ANSWERS
A CM's role & responsibility are governed solely by the Owner/CM Agreement? False 
There are two basic forms of CM, Agency and At-Risk. Each form provides for the basic services of CM Practice. However, there are some key differences. Which of the following DO NOT apply to BOTH CM forms? A. Both forms provide advise to the Owner on constructibility, budget and schedule. 
B. Both require that the liabilities and risks assumed by the parties be clearly understood and stated in respective contracts...
- Exam (elaborations)
- • 5 pages •
A CM's role & responsibility are governed solely by the Owner/CM Agreement? False 
There are two basic forms of CM, Agency and At-Risk. Each form provides for the basic services of CM Practice. However, there are some key differences. Which of the following DO NOT apply to BOTH CM forms? A. Both forms provide advise to the Owner on constructibility, budget and schedule. 
B. Both require that the liabilities and risks assumed by the parties be clearly understood and stated in respective contracts...
CCM Exam Prep - All Topics Review Questions and Answers
Case management a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the client's health and human services needs. 
Case Management Characteristics characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes. 
Glagow Coma Scale Client assessment tool that measures level of coma in the acute phase of injury it is an objective way of recording ...
- Exam (elaborations)
- • 63 pages •
Case management a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the client's health and human services needs. 
Case Management Characteristics characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes. 
Glagow Coma Scale Client assessment tool that measures level of coma in the acute phase of injury it is an objective way of recording ...