Multiple choice
questions for
Introduction
Multiple-choice
questions for
toIntroduction
Business
to Business
Management
Management
Multiple choice
Sharon Rudansky-Kloppers & Johan Strydom
questions for
Introduction
to Business
Management
,3
SOU THERN AFRICA
Oxford University Press Southern Africa (Pty) Ltd
Vasco Boulevard, Goodwood, Cape Town, Republic of South Africa
P O Box 12119, N1 City, 7463, Cape Town, Republic of South Africa
Oxford University Press Southern Africa (Pty) Ltd is a subsidiary of
Oxford University Press, Great Clarendon Street, Oxford OX2 6DP.
The Press, a department of the University of Oxford, furthers the University’s objective of
excellence in research, scholarship, and education by publishing worldwide in
Oxford New York
Auckland Cape Town Dar es Salaam Hong Kong Karachi
Kuala Lumpur Madrid Melbourne Mexico City Nairobi
New Delhi Shanghai Taipei Toronto
With offices in
Argentina Austria Brazil Chile Czech Republic France Greece
Guatemala Hungary Italy Japan Poland Portugal Singapore South Korea
Switzerland Turkey Ukraine Vietnam
Oxford is a registered trade mark of Oxford University Press
in the UK and in certain other countries
Published in South Africa
by Oxford University Press Southern Africa (Pty) Ltd, Cape Town
Multiple-choice Questions for Introduction to Business Management
ISBN 978 019 905040 6
© Oxford University Press Southern Africa (Pty) Ltd 2010
The moral rights of the author have been asserted
Database right Oxford University Press Southern Africa (Pty) Ltd (maker)
First published 2010
All rights reserved. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted, in any form or by any means,
without the prior permission in writing of Oxford University Press Southern Africa (Pty) Ltd,
or as expressly permitted by law, or under terms agreed with the appropriate
designated reprographics rights organization. Enquiries concerning reproduction
outside the scope of the above should be sent to the Rights Department,
Oxford University Press Southern Africa (Pty) Ltd, at the address above.
You must not circulate this book in any other binding or cover
and you must impose this same condition on any acquirer.
Publisher/Commissioning editor: Alida Terblanche
Editor: Nicola van Rhyn
Designer: Jade Benjamin
Cover designer: Samantha Rowles
Set in 10 pt on 12 pt Photina by Elbert Visser
Printed and bound by ABC Press, Kinghall Avenue, Epping Industria 2, Cape Town
Acknowledgements
The authors and publisher gratefully acknowledge permission to reproduce copyright material in this
book. Every effort has been made to trace copyright holders, but if any copyright
infringements have been made, the publisher would be grateful for information that would
enable any omissions or errors to be corrected in subsequent impressions.
, Solutions to Multiple-choice questions for Introduction to Business Management
Johan Strydom & Sharon Rudansky-Kloppers
Chapter 1
Questions Solution Explanation
1 4 The task of business management relates to the economic
principle, namely to achieve the highest possible satisfaction of
needs with scarce resources. More specifically, it entails an
examination of factors, methods and principles that enable a
business to function as efficiently and productively as possible in
order to maximise its profits.
2 4 The question concerns the definition of the economic principle.
The economic principle can be broadly defined as the achievement
of the highest possible satisfaction of needs by means of scarce
resources. In other words, it has to do with obtaining maximum
output from existing scarce inputs. Statement 4 is therefore
correct. Defining the economic principle in any other way would
be wrong. This means that the other statements in the question are
wrong.
3 4 Since there is no economic advantage to working harder,
socialistic systems provide no inherent incentive to participate.
Not more so than in state organisations. Typically health care and
education starts to become unproductive.
4 3 The state or government keeps its interference in the system to a
minimum. The government’s role is limited to providing
legislation to protect businesses and consumers and making sure
no single business or organisation restricts competition. It also
provides essential services (like police and defence) and ensures
the country’s money supply is stable.
5 4 Public relations are seen as a functional area within a business.
The public relations function relates to the creation of a favourable
and objective image of the business. Public relations must promote
good relations and goodwill between the business and the external
groups and other businesses that are directly and indirectly
involved in the business.
6 3 In a free market system most products and services are supplied by
private organisations and individuals seeking profits in return for
the productive investment and utilisation of their assets and
capital. Therefore the driving force behind entrepreneurs and their
businesses in a free market is profit. Therefore statement (a) is
correct.
In a command economy, individuals cannot own land, factories
and equipment as the state owns and controls the community’s
resources or factors of production. Therefore statement (b) is
incorrect.
Under both the free-market system and socialism the state
intervenes to help solve the economic problems and stabilise
economic fluctuations. Therefore statement c is correct.
Within the free-market economy, the economic environment is
1 © Oxford University Press Southern Africa (Pty) Ltd 2010
, Solutions to Multiple-choice questions for Introduction to Business Management
Johan Strydom & Sharon Rudansky-Kloppers
Questions Solution Explanation
unstable, and so statement (d) is also correct.
7 3 Option 1 is incorrect because only in a free-market economy are
farmers, factory owners, industrialists and individuals free to do
what they like with their assets.
Option 2 is incorrect. Socialism may be regarded as a compromise
between a pure market economy and a pure command economy.
Because the socialist system is a compromise, the state does not
own and control all the businesses, as in a command economy, but
only those undertakings which have strategic value, such as those
concerned with fuel or energy and mass transport. Less important
and smaller matters such as trade and construction, and the
production of materials and services of lesser strategic importance,
are left to private initiative.
Option 3 is correct because in a socialistic system the state does
own and control many of the country’s principle industries such as
transportation, health services and energy.
Option 4 is incorrect because minimum state interference in
markets is a characteristic of a free-market economy and not
socialism.
8 1 Within socialism, the state controls general key industries, such as
transportation and communication.
Option 2 is incorrect, as the state keeps its interference in the
system to a minimum, but is not entirely excluded from activity.
The state ensures the proper maintenance of the system without
excessive regulation of the business world.
Option 3 is incorrect. Due to the limited impact of the state, and
the free competition that exists in the free-market economy, it
might occur that business organisations exploit the consumer for
the ultimate drive in profit.
Option 4 is incorrect. The statement belongs to the command
economy and not socialism.
9 2 Capital includes buildings, machinery, computers and cash
registers that are not for human consumption, but rather used for
making further production of final consumer products possible.
Capital products usually have a long working life. The cash
register and building are capital items.
10 3 The only correct description befits option 3, as the boxes and
ribbons used by Nomsa are production factors and contribute
towards the final product. Production factors are basic inputs in
the production of products and services.
11 2 If there is more involvement from the state in a free market
economy, it does not indicate a move towards a command
2 © Oxford University Press Southern Africa (Pty) Ltd 2010
