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SMN401S ASSESSMENT 3 SEMESTER 1 2024 Tiger attack (Nebhrajani, R 2012) One of the park managers said that tourists should read notice boards and take better care of their children. Although this is true, how does his attitude reflect the type of safetyR100,00
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SMN401S ASSESSMENT 3 SEMESTER 1 2024 Tiger attack (Nebhrajani, R 2012) One of the park managers said that tourists should read notice boards and take better care of their children. Although this is true, how does his attitude reflect the type of safety
SMN401S ASSESSMENT 3 SEMESTER 1 2024
Tiger attack (Nebhrajani, R 2012)
One of the park managers said that tourists should read notice boards and take better care of their children. Although this is true, how does his attitude reflect the type of safety culture and example of a safety role m...
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
QUESTION 1
One of the park managers said that tourists should read notice boards and take better care of their
children. Although this is true, how does his attitude reflect the type of safety culture and example of a
safety role model encouraged by the National Parks Board and the various governmental Departments?
(20)
Safety standards are important towards taking extra effort to ensure that all
stakeholders are safe. Despite the fact that, notice boards are written that tourists
must monitor their children, the organisations have the responsibility to also
Compliment and supplement tourists’ safety efforts. However, the case is failing to
Show how best the organisation can help different stakeholders.
Safety culture can be defined as organisational safety norms, beliefs and values
that are designed by all stakeholders (internal) with the aim of creating a safety
environment to all external stakeholders such as customers Goetsch (2010).
In the above case, tourists are the customers hence the need for them to
understand the safety culture within the organisation.
For safety culture to spread across the whole organisation as well as for the
external stakeholders such as tourists to understand it. In this sense, positivity
From internal stakeholders such as managers and supervisors create a sense
Of strong safety organisation. This is missing in the given case as safety is not
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Page 2 of 21
, BMZ ACADEMY
Highly valued by the managers of organisation.
Furthermore, the case indicates that, the manager has failed to show a sense of
responsibility when it comes to safety. Given that parents are given all the blame,
this direct contradicts with a responsible manager who understands that, although
Parents takes care of their children; they do not have professional and technical
Knowledge of keeping their children safe from any harm. In addition, a responsible
Manager must show empathy to the affected parent such that he uses his
Experience and knowledge to help those in need.
Furthermore, with clients (tourists) in the park, a responsible manager who has a
safety culture would have taken measures to monitor all the activities that tourists
Were up to. This would have been easy if the manager was issuing tour guides
Which specifically shows risk areas and some dangerous animals that cannot be
Played with without a close supervision from an experienced worker from the park.
More so, at workplaces, managers must not have a negative attitude as it would
show a careless leadership model. Visitors are prone to injuries when management
fails to understand its role in showing positive attitude towards all its clients. It is
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Page 3 of 21
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