BMZ ACADEMY
BMZ Academy
CONTACT @ 061 262 1185/068 053 8213/0717513144
BMZ ACADEMY 0612621185/ 0717513144/ 068 053 8213
,BMZ ACADEMY 2024
Question text
The _____ of management support(s) the notion that all managers engage in some manner
in four fundamental interrelated activities to achieve goals known as the management
functions.
a. legitimacy
b. levels
c. traditional view
d. criticism
Question text
The _____ theory of motivation states that people will be motivated to work when they
perceive that they are being treated fairly.
a. expectancy
b. job design
c. reinforcement
d. equity
Question text
_____ believed that leadership behaviour could change not only for each situation, but also
for each subordinate.
a. Fiedler
b. Blake and Mouton
c. Likert
d. Hersey, Blanchard and Dewey
Question text
The code of ethics, mentioned in the section “Code of ethics/conduct”, is an example of
a/an _____ approach to managing business ethics at Taste Holdings.
a. formal
b. legislative
c. regulatory
d. informal
Question text
The Changing Lanes programme, mentioned in the section “Employees and people”, is an
example of a/an _____ plan, which would typically have a/an _____ timeframe.
a. operational, intermediate
b. tactical, intermediate
c. tactical, short-term
d. operational, short-term
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
,BMZ ACADEMY 2024
Question text
Which one of the following variables is an example of the internal environment of Taste
Holdings?
a. South Africa, a country marked by harsh inequalities and in which 57% of the population
lives in poverty.
b. Introducing the Blonde Roast, which is a milder roast coffee.
c. Consumers who prefer milder coffee.
d. Vida e Café and Seattle Coffee Company.
Question text
A statement of what an organisation wants to become and where it wants to be in future is
called a _____.
a. mission
b. strategy
c. vision
d. standard
Question text
Which one of the following variables is an example of the market environment of Taste
Holdings?
a. Vida e Café and Seattle Coffee Company.
b. The Changing Lanes programme.
c. South Africa, a country marked by harsh inequalities and in which 57% of the population
lives in poverty.
d. All staff in the same job category receive equal pay.
Question text
McClelland suggests that all people, regardless of their personal profile, have three
motivational needs that affect their performance, namely the need for achievement, the need
for affiliation and the need for _____.
a. power
b. safety
c. status
d. recognition
Question text
The final step in designing an organisational structure is to _____
a. develop an organisational design
b. define worker relationships
c. develop a control mechanism
d. implement the chosen structure
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY 2024
Question text
Which one of the following can be regarded as a generic strategy?
a. cost leadership
b. market development
c. innovation
d. diversification
Question text
Which one of the following variables is an example of the remote environment of Taste
Holdings?
a. South Africa’s labour legislation.
b. The brand is known for investing in its workforce.
c. Job-specific remuneration initiative.
d. Vida e Café and Seattle Coffee Company.
Question text
Stakeholder _____, which forms part of the responsible management process, involves
communication with stakeholders and the formulation and execution of joint activities.
a. engagement
b. prioritisation
c. identification
d. definition
Question text
Which one of the following would an organisation assess when conducting an internal
environmental analysis? (Select all options you deem correct).
a. Commitment to ethical conduct
b. Investment in social development programmes
c. Mission and objectives
d. Changes in ownership
Question text
Which one of the following statements best describe the contingency approach to
leadership?
a. The exchange of rewards for compliance is the best way to lead people
b. There are general characteristics – psychological, biological and behavioural –that
differentiate leaders from followers or non-leaders
c. There is one consistently sound style for exercising leadership across different situations
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
