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Mock exam (with 180q &a)Social Psychology (1st year International Psychology BA)
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Mock exam (with 180q &a)Social Psychology (1st year International Psychology BA)
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Mock exam (with 180q & a)Social Psychology (1st year International Psychology BA) You have been the supervisor in quality management at Naples Hospital for almost a year now and your appraisal is right around the corner. Your directo r has asked the members of your staff and the physicians on the committees you service to complete forms that will provide input into the appraisal process. In addition, you have been asked to formally assess your own progress in this new position. It is time-consuming and more than a little intimidating, but you suppose it will provide you with some good insights into the quality of your work. Because you are, after all, the supervisor in QM, it is only fair that you participate fully in your facility's co mmitment to A. participative evaluation B. 360 -degree evaluation C. conductive evaluation D. managed evaluation - ✔✔ ANSW✔✔ B. 360 -degree evaluation You are a new supervisor in the HIM department and find it difficult to deal with performance issues. Laney , an employee in the Release of Information section, has been late several times this month. She has already been given a verbal warning. She was late again today. According to the progressive discipline process, your next step will be to A. reinforce the institution's policies B. reissue the verbal warning C. suspend the employee D. issue a written warning - ✔✔ ANSW✔✔ D. issue a written warning The CFO of your facility asks you to prepare a budget for the fiscal year based on the past volume and expected c apacity for the coming year. This process is an example of using the "________" budgeting method. A. rolling budget B. fixed budget C. flexible or statistics budget D. zero -based budget - ✔✔ ANSW✔✔ B. fixed budget The committee that is preparing your acute care hospital for an electronic health record is planning for an imaging system for record archiving in the immediate future. They are looking for a solution for data interfacing or integration of the imaging system into other computer systems. You recommend A. data dictionary guidelines B. Health Level 7 standards C. Regional Health Information Organization guidelines D. Joint Commission standards - ✔✔ ANSW✔✔ B. Healt h Level 7 standards Your facility has decided to purchase an integrated patient information system. Your part in the initial work plan is to develop system specifications that will ultimately be sent out to vendors who will potentially submit a bid on you r system. You are working on the systems specs that will become part of the A. CPR B. IRB C. RFP D. CRS - ✔✔ ANSW✔✔ C. RFP Reference checks are conducted on potential employees to help assess the applicant's fit with the position and also to A. confirm th e accuracy of information provided on the application B. uncover skills the applicant may have neglected to report C. get another opinion on the applicant's emotional stability D. alert the past employer that the applicant is job hunting - ✔✔ ANSW✔✔ A. confi rm the accuracy of information provided on the application Each month, the staff of the clinic with the lowest o verall waiting time is awarded a free dessert in the Gulfside Healthcare Center cafeteria. Take a look at the information listed above. The winner will be selected based on A. demonstrative clinical data B. comparative aggregate data C. objective individu al data D. duplicate thematic data - ✔✔ ANSW✔✔ B. comparative aggregate data A union campaign is being conducted at your facility. As a department manager, it is appropriate for you to tell employees that A. a strike is inevitable if the union wins B. wages will increase if the union is defeated C. you need the names of those invo lved in union activities. D. you are opposed to the union - ✔✔ ANSW✔✔ D. you are opposed to the unionThe benefits of buying summaries with Stuvia:
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