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Introduction to Hospitality Final Exam Questions and Answers R213,48   Add to cart

Exam (elaborations)

Introduction to Hospitality Final Exam Questions and Answers

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  • Course
  • Hospitality
  • Institution
  • Hospitality

What are the THREE characteristics of the hospitality industry that make it dynamic and challenging? Ans- Intangibility- No Test Drive Inseparability- Production and consumption Perishability- Cannot sell tomorrow What is the difference between demographics and psychographics? Ans- Demograp...

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  • August 2, 2024
  • 12
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Hospitality
  • Hospitality
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Introduction to
Hospitality Final Exam
Questions and Answers


What are the THREE characteristics of the hospitality industry that make it

dynamic and challenging?


Ans- Intangibility- No Test Drive


Inseparability- Production and consumption


Perishability- Cannot sell tomorrow


What is the difference between demographics and psychographics?


Ans- Demographics measure factors in the population (age, income, etc)


Psychographics- different patterns of activities interest and opinions.


Name ONE trend in hospitality and give specific examples of how it has

affected the foodservice and the lodging industry


Ans- Technology, diversity in the workforce

, Food level of service


Ans- QSR/Fast Food


Fast Casual


Casual


Upscale Casual


Fine-dining


Lodging level of service


Ans- Limited service


Select service


Midscale full service


Upscale full service / boutique


Luxury full service


Upstairs


Ans- Comfortable room, reduced service, lower prices


( Limited and select service)


Downstairs


Ans- Comfortable room plus good public space.

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