supervision in the Hospitality industry final exam review Questions and Answers
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Course
Hospitality
Institution
Hospitality
Primary focus of a supervisors job
Ans- Directing
Division of labor versus unity of command
Ans- Division on Labor - Employees should specialize in work tasks.
Unity of command - each employee should only have one boss
Formal authority
Ans- Comes from the position a person holds in the organi...
supervision in the
Hospitality industry final
exam review Questions
and Answers
Primary focus of a supervisors job
Ans- Directing
Division of labor versus unity of command
Ans- Division on Labor - Employees should specialize in work tasks.
Unity of command - each employee should only have one boss
Formal authority
Ans- Comes from the position a person holds in the organization
, who is Ultimately responsible for tasks that a supervisor has delegated
Ans- Supervisors are Ultimately responsible for their employees performance
the different components of management are
Ans- Planning, organizing, directing, coordinating, staffing, controlling, and
evaluating.
A Business plan includes
Ans- Strategic and operational planning activities by specifying how the
organization will move forward in the upcoming year to toward attaining long-
range goals.
human relations skills are
Ans- communication, leadership, and understanding how people work in groups
The primary reason why supervisors fail
Ans- unable to effectively manage and relate to employees
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