Department of Operations Management (MNO2609)
University of South Africa (Unisa)
All 1 results
Sort by
-
MNO2609 Assignment 5 Semester 2 2024 | Due September 2024
- Exam (elaborations) • 13 pages • 2024
-
- R50,00
- + learn more
MNO2609 Assignment 5 Semester 2 2024 | Due September 2024. All questions answered with references. 
 
Question 1 
1.1. Quality starts with understanding customer needs and ends when those needs are satisfied. 
In view of this statement, explains quality. 
1.2. A development of quality concept regarding customer and their satisfaction results in 
customer loyalty. Research shows that focus on customer loyalty can provide several commercial 
advantages. Describe commercial advantages. 
1.3. There...
Make study stress less painful
Study stress? For sellers on Stuvia, these are actually golden times. KA-CHING! Earn from your study notes too and start uploading now. Discover all about earning on Stuvia