IOP 2602 – EXAM PAPER ANSWERS TO ESSAY QUESTIONS

University of South Africa

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IOP 2602 – EXAM PAPER ANSWERS TO ESSAY QUESTIONS
Exam (elaborations) • 8 pages • 2022

IOP 2602 – EXAM PAPER ANSWERS TO ESSAY QUESTIONS Q 1 explain employees possible reactions to their experience of job dissatisfaction (8) Pg 80 Responses differ along 2 dimensions: constructive / destructive and active / passive. 1. Exit Response – directing behaviour towards leaving the organisation, includes looking for a new job & resigning. 2. Voice Response – actively & constructively trying to improve conditions by suggesting improvements, discussing problems with superiors, unde...