IOP3704 (IOP3704)

IOP3704 EXAM PREP 2022/2023. 1. Critically discuss mediation and conflict resolution in South and Southern Africa. (10)  The apartheid government in South Africa ended in 1994, but the new government in South Africa had to work through the question of dealing with the past in order to move forward.  Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. The disagreement may be personal, financial, political, or emotional. Whe...

IOP3704 SUMMARISED NOTES 2022/2023 STUDY UNIT 1: An Industrial Psychology Approach to Labour Relations What are the main reasons for the neglect of the role of industrial psychology in labour relations? 1. There is a tendency of industrial psychologists to ignore trade unions, reasons for this include:  Institutional Naivety – viewing Labour Relations (LR) primarily as interpersonal relations  Inadequate Exposure to the problems of the working class – poor sensitivity and underst...