Test Bank for Operations Management, 3rd Edition by Gerard Cachon
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Grado
Operations Management
Institución
Operations Management
Test Bank for Operations Management 3e 3rd Edition by Gerard Cachon, Christian Terwiesch.
ISBN-13: 8361
Full Chapters test bank included
Introduction to Operations Management
2 Introduction to Processes
3 Process Analysis
4 Process Improvement
5 Process Analysis with Multiple Flow Units
...
Chapter 01 – 3e
1) The set of products or services a business offers to its customers is called _________.
A) demand
B) bundle
C) supply
D) value
2) The set of products or services customers want is called _________.
A) demand
B) bundle
C) supply
D) value
3) "Match supply with demand" means _________.
A) telling customers what they need while reducing prices
B) offering customers what they want while also making a profit
C) explaining to customers what they should want while lowering costs
D) investing in marketing and automation
4) Which of the following is NOT a goal of operations management?
A) Understanding the drivers of customer utility
B) Matching supply with demand
C) Making a profit while providing customers what they need
D) Providing great products at low prices to customers
Version 1 1
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