Examiners:
First: Ms MH Mawila
Second: Mr R Tharaga
External: Ms S Hughes
This paper consists of 7 pages.
Instructions:
1. Answer all 4 questions.
2. Explanations should be in full sentences in order to earn full marks.
3. Honesty Declaration:
Type ‘I AGREE’ (in full) before you upload your exam answer file.
4. The Invigilator App:
• Please log in to The Invigilator App. You need to be connected to the internet in
order to log in and scan the QR code.
• Scan the QR code above once the examination formally commences. If you
encounter difficulty with scanning of the QR code you can also enter the QR access
code at the bottom of the QR code in order to start the assessment.
• Once the QR code is scanned, you can place your smartphone next to you. The
Invigilator App will notify you when an action is required. Ensure your media volume
is turned up.
• Please remember to keep your smartphone on charge for the duration of the
assessment.
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allowed to leave or minimise the application.
• When an action is required, a notification beep will be heard. Action the request.
• Please ensure you are connected to the internet in order to commence the
examination as well as at the end of the examination. No internet connection is
needed during the assessment.
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• It is important to first upload your script to the MyExams portal. Uploading of app
data is not time sensitive and you can do it after you have uploaded your script to
the MyExams portal.
• It is important to note that you have to adhere to the time limit in your MyExams
assessment as the invigilation time in the app could exceed the time allocated to
complete your assessment.
• You can click the "Finish Assessment" button in the app if you finish early.
• Should you encounter any technical difficulty, please WhatsApp the Invigilator
Helpdesk on 073 505 8273.
Good Luck!
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Read the case study below and answer all the questions that follow.
INVESTEC
Investec is a distinctive bank and wealth manager. We provide financial products and services, instilled with a
personal approach, to a select client base in two principal markets: South Africa and the UK, as well as certain
other countries. Investec was founded in South Africa in 1974 and entered the UK in 1992. It has managed to
achieve and sustain growth over the years. This has been driven primarily by a high level of client service enabled
by comprehensive digital platforms. In 2002, the group implemented a dual listed company structure with listings
on the London and Johannesburg Stock Exchanges.
WHAT WE DO
(Southern Africa)
Private client offering Corporate client offering
Wealth & Investment Private Banking Corporate and Investment Banking
o Lending o Specialised lending
o Portfolio management o Private Capital o Import and trade finance lending
o Wealth management o Transactional banking o Treasury and trading solutions
o Stockbroking o Savings o Institutional research, sales and
o Foreign exchange trading
o Property Finance o Debt and equity capital markets
o Life assurance products
TARGET MARKERT
- Narrow focus
o High net worth individuals, o High net worth individuals o Mid to large size corporates
with an income of R800k pa o Institutions
o Charities and trusts o Intermediaries
o Financial advisers and o Government bodies
intermediaries
OUR DISTINCTION
The Investec distinction is embodied in our entrepreneurial culture, supported by a strong risk management
discipline, client-centric approach and an ability to be nimble, flexible and innovative. We do not seek to be all
things to all people. Our aim is to build well-defined, value-adding businesses focused on serving the needs of
select market niches where we can compete effectively and build scale and relevance.
Our unique positioning is reflected in our iconic brand, our high-tech and high-touch approach and our positive
contribution to society, macro-economic stability and the environment. Ours is a culture that values innovative
thinking and stimulates extraordinary performance. We take pride in the strength of our leadership team and we
employ passionate, talented people who are empowered and committed to our mission and values. Alongside our
client ecosystem, our digitalisation capabilities sit at the foundation of our strategy. We have long understood that
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