Electronic commerce, commonly known as E-commerce is trading in products or services using computer networks, such as the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction process...
Electronic Commerce: Overview, Definitions, Advantages & Disadvantages of E Commerce,
Threats of E-Commerce, Cyber Laws. Technologies: Relationship between E-Commerce and
Networking, Different Types of Networking for E-Commerce, internet, intranet, EDI Systems.
Wireless Application Protocol: Definition, Hand Held Devices, Mobility & Commerce. Mobile
Computing, Wireless Web, Web Security, Infrastructure Requirement for E Commerce. Business
Models of E-Commerce; Model Based on Transaction Type, Model Based on Transaction Party
– B2B, B2C, C2B, C2C, E-Governance.
Module – II
Convergence: Technological Advances in Convergence – Types, Convergence and its
implications, Convergence and Electronic Commerce. Collaborative Computing: Collaborative
product development, Content Management: Definition of content, Authoring Tools and Content
Management, Content – partnership, repositories, convergence, providers Web Traffic & Traffic
management: Content Marketing. Call Center: Definition, Need, Tasks Handled, Mode of
Operation, Equipment, Strength & Weaknesses of Call Center, Customer Premises Equipment
(CPE). Supply Chain Management: E-logistics, Supply Chain Portal, Supply Chain planning
Tools (SCP Tools), Supply Chain Execution (SCE), SCE – Framework, Internet‘s effect on
Supply Chain Power.
Module – III
E-Payment Mechanism; Payment through card system, E-Cheque, E-Cash, E-Payment Threats &
Protections, E-Marketing: Home – shopping, E-Marketing, Tele-Marketing Electronic Data
Interchange (EDI): Meaning, Benefits, Concepts, Application, EDI Model, protocols (UN EDI
FACT / GTDI, ANSIX – 12 Risk of E-Commerce: Overview, Security for E-Commerce,
Security Standards, Firewall, Cryptography, Key Management, Password Systems, Digital
Certificates, Digital Signatures
Module – IV
Enterprise Resource Planning (ERP): Features, capabilities and Overview of Commercial
Software, re-engineering work processes for IT applications, Business Process Redesign ,
Knowledge Engineering and Data Warehouse. Business Modules: Finance, Manufacturing
(Production), Human Resources, Plant Maintenance, Materials, Management, Quality
Management Sales & Distribution ERP Package ERP Market: ERP Market Place, SAP AG,
People Soft, BAAN, JD Edwards, Oracle Corporation EAI (Enterprise application integration).
, Chapter-1
1.1 Electronic Commerce:
Electronic commerce, commonly known as E-commerce is trading in products or services
using computer networks, such as the Internet.
Electronic commerce draws on technologies such as mobile commerce, electronic funds
transfer, supply chain management, Internet marketing, online transaction processing,
electronic data interchange (EDI), inventory management systems, and automated data
collection systems.
Modern electronic commerce typically uses the World Wide Web for at least one part of
the transaction's life cycle, although it may also use other technologies such as e-mail.
Definition of E-commerce:
Sharing business information, maintaining business relationships and conducting business
transactions using computers connected to telecommunication network is called E-Commerce.
1.2 E-Commerce Categories:
1. Electronic Markets
Present a range of offerings available in a market segment so that the purchaser can
compare the prices of the offerings and make a purchase decision.
Example: Airline Booking System
2. Electronic Data Interchange (EDI)
• It provides a standardized system
• Coding trade transactions
• Communicated from one computer to another without the need for printed orders and
invoices & delays & errors in paper handling
• It is used by organizations that a make a large no. of regular transactions
Example: EDI is used in the large market chains for transactions with their suppliers
3. Internet Commerce
• It is use to advertise & make sales of wide range of goods & services.
• This application is for both business to business & business to consumer transactions.
, Example: The purchase of goods that are then delivered by post or the booking of tickets
that can be picked up by the clients when they arrive at the event.
1.3 Advantages Of E-commerce:
➢ Buying/selling a variety of goods and services from one's home or business
➢ Anywhere, anytime transaction
➢ Can look for lowest cost for specific goods or service
➢ Businesses can reach out to worldwide clients - can establish business partnerships
➢ Order processing cost reduced
➢ Electronic funds transfer faster
➢ Supply chain management is simpler, faster, and cheaper using ecommerce
- Can order from several vendors and monitor supplies.
- Production schedule and inventory of an organization can be inspected by
cooperating supplier who can in-turn schedule their work
1.4 Disadvantages Of E-commerce:
➢ Electronic data interchange using EDI is expensive for small businesses
➢ Security of internet is not very good - viruses, hacker attacks can paralise
e-commerce
➢ Privacy of e-transactions is not guaranteed
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