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hrm3706 assignment 3 semester 2 solutions
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HRM3706Assessment 3
Semester 2 2023
Question 1
Read the following scenario and answer the sub-question 1.1 and 1.2 below.
PERFORMING FOR PROMOTION AT MATLA ROOFING, GAUTENG
Nontokozo, has been working for Matla Roofing, a small manufacturing business situated in Cullinan in
Gauteng for ten years. For the past three years she has been working harder with an eye on a
promotion. But when the list with the names of the people who would be promoted was posted, her
name was not on it. The position she wanted was awarded to Jeroo, an employee who was widely
viewed to be the supervisor’s favourite. One thing that could have led to Jeroo’s high rating is the fact
that often in the beginning of the year he is seen assisting differently abled clients who struggle to
access the building. Jeroo is fortunate as this happened as the manager was also walking in and saw how
Jeroo assisted the differently able customers. Nontokozo does not understand why Jeroo was promoted
because, in fact, he joined only three years ago; so, he cannot be outperforming her, especially because
she is the one who trained Jeroo when he joined the organisation. The worst part, Nontokozo is the one
who has been coaching Jeroo ever since he started working there. Nontokozo, is very disappointed with
this decision. She went to see the manager regarding this decision but unfortunately, she was told that
Jeroo was the top performer for that particular performance review cycle, and that unfortunately
individual’s files are confidential therefore there was no way that he may discuss such information with
Nontokozo. Nontokozo tried to indicate incidences where Jeroo made several mistakes in the current
performance term/cycle, but the manager said it did not matter because, even if Jeroo committed those
mistakes, he has been performing very well all these three year he has been appointed, therefore he
deserves outstanding performance ratings. These days Nontokozo is often absent as she avoids working
together with Jeroo. She is even considering looking for a job elsewhere if the Commission for
Conciliation, Mediation and Arbitration (CCMA) does not help her in this matter.
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