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CPI Certification Test Latest 2023/2024(Questions & Answers)A+ GRADED||VERIFIED ANSWERS
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CPICertification
Test
Latest
2023/2024(Questions
&
Answers)
4
Behavior
Levels
-
ANS
1.
Anxiety
2.Defensive
3.
Acting
Out
Person
4.
Tension
Reduction
Staff
Attitude
and
Approach
to
Anxiety
-
ANS
Be
Supportive
an
emphatic
non-judgemental
attempt
to
alleviate
anxiety
Staff
Attitude
and
Approach
to
Defensive
-
ANS
directive-attempt
to
control
the
situation
and
begin
to
set
limits
Staff
Attitude
and
Approach
Acting
Out
Person
-
ANS
non-violent
physical
crisis
intervention
Staff
Attitudes
for
Tension
Reduction
-
ANS
therapeutic
rapport
decrease
in
energy
regaining
of
rationality
integrated
Experience
-
ANS
we
can
set
the
tone
for
whether
or
not
the
behavior
escalates
or
de-escalates
non-verbal-proxemics
(personal
space)
-
ANS
area
surrounding
your
body
considered
an
extension
of
self.
1
1/2
to
3
feet
(typically)
culture,
height,
gender ,
age,
status,
appearance,
and
familiarity .
kinesics
(body
language)
-
ANS
non-verbal
message
transmitted
by
motion
and
body
posture.
Factors:
eye
contact,
facial
expressions
send
a
very
strong
message
gestures,
how
we
stand
(stance)
hands
3
reasons
for
using
the
CPI
supportive
stance
-
ANS
safety
less
threatening
communicates
respect
components
of
the
communication
pyramid
-
ANS
verbal
communication,
para
verbal
coomunication,
and
non-verbal
communication what
is
paraverbal
communication
-
ANS
how
we
say
what
we
say
three
components
of
paraverbal
communication
-
ANS
tone
volume
cadence
total
voice
control
what
is
the
verbal
escalation
continuum?
-
ANS
the
kite
1.
Questioning
2.
Refusal
3.
Release
4.
Intimidation
5.
Tension-Reduction
what
is
questioning
-
ANS
information-seeking
what
is
an
intervention
for
questioning
-
ANS
give
a
rational
response
redirect
what
is
refusal?
-
ANS
non-compliance
what
is
an
intervention
for
refusal
-
ANS
set
limits
give
options
what
is
release
-
ANS
high
energy
outburst
intervention
for
release
-
ANS
let
it
happen
isolate
the
situation
what
is
intimidation
-
ANS
verbal
or
non
verbal
threats
intervention
for
intimidation
-
ANS
take
it
seriously
get
help
document
what
is
tension
reduction
-
ANS
decreased
energy
and
regaining
rationality
what
is
an
intervention
for
tension
reduction
-
ANS
therapeutic
rapport
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