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MNG2601 Assignment 6 Semester 1 2024
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MNG 2601ASSIGNMENT 6 SEMESTER 1 2024
Use this document as a guide to learn, compare and reference
,EXPECTVIEW TUTORS
,2/17/24, 7:38 PM Assessment 6: Attempt review
Started on Saturday, 17 February 2024, 7:23 PM
State Finished
Completed on Saturday, 17 February 2024, 7:37 PM
Time taken 14 mins 35 secs
Grade 15.00 out of 15.00 (100%)
Question 1 Which one of the following is not a question an organisation needs to ask when formulating its mission statement?
Correct
Mark 1.00 out of a. How will we provide this product or service?
1.00
b. How are we going to market our brand?
Flag question
c. What do we sell or what service do we deliver?
d. Who are our clients?
Question 2 Responsibility, authority and accountability are three elements of the delegation process. Responsibility is the .
Correct
Mark 1.00 out of a. right to make decisions, issue orders and use resources
1.00
b. evaluation of how well individuals meet their responsibility
Flag question
c. ability to Influence the behaviour of others in an organisation
d. obligation to achieve goals by performing required activities
Question 3 According to Blake and McCanse's the leadership grid, the leader is the best leader for all situations.
Correct
Mark 1.00 out of a. impoverished
1.00
b. country club
Flag question
c. middle of the road
d. team
Question 4 Which motivation theory postulates that people will act according to their perceptions that their work will lead to certain performances and outcomes and
Correct by how much they value the outcomes?
Mark 1.00 out of
1.00 a. Equity theory
Flag question b. Expectancy theory
c. Goal-setting theory
d. Reinforcement theory
Question 5
Which of the following are categorised as a process theories of motivation?
Correct
1 equity theory
Mark 1.00 out of
1.00 2 expectancy theory
Flag question 3 reinforcement theory
4 job design theory
a. 2, 3 and 4
b. 1 and 2
c. 1 and 3
d. 3
Question 6 can be described as the set of forces that initiates, directs and makes people persist in their actions and efforts to accomplish a goal.
Correct
Mark 1.00 out of a. Motivation
1.00
b. Leading
Flag question
c. Responsibility
EXPECT VIEW TUTORS 1/3
, 2/17/24, 7:38 PM Assessment 6: Attempt review
d. Authority
Question 7 The fourth step in the control process is to .
Correct
Mark 1.00 out of a. reward employees
1.00
b. measure actual performance
Flag question
c. set performance standards
d. take corrective action
Question 8 The service or product recall (withdrawal) procedures of a company are an example of control.
Incorrect
Mark 0.00 out of a. concurrent
1.00
b. preliminary
Flag question
c. damage
d. rework
Question 9 The balanced scorecard is a strategic control tool used to determine an organisation’s total effectiveness. Select one of the following questions which is
Correct asked under the financial dimension of this scorecard.
Mark 1.00 out of
1.00 a. How will we sustain our ability to change and improve?
Flag question b. How should we appear to our shareholders?
c. How should we appear to our customers?
d. What business processes must we excel at?
Question 10 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted coffee, tea and
Correct spices. The Starbucks brand is known for investing in their workforce. In 2019 they have promoted two employees to store manager positions and have
recruited additional staff from the changing lanes programme. The Changing lanes programme, developed by Starbuncks and Khulisa Social Solutions, is
Mark 1.00 out of a five-day program to prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development
1.00
opportunities for all employees, and they have job specific remuneration. The Changing Lanes programme is an example of a plan, that would
Flag question typically have a time frame.
a. operational, intermediate
b. tactical, intermediate
c. tactical, short term
d. operational, short term
Question 11 In 2019 Taste Holdings’ executive team, with CEO Dylan Pienaar, made a difficult decision. They announced their exit out of the food business industry.
Correct Taste Holdings reported that its Starbucks stores are more expensive to set up and run compared to their competitors. Subsequently, they started the
process to sell their food businesses, rebranded as Luxe, and will only be focussing on their luxury divisions - NWJ, Arthur Kaplan and World’s Finest
Mark 1.00 out of
Watches. Dylan Pienaar would typically make plans, with a term timeframe.
1.00
Flag question
a. tactical, long
b. tactical, intermediate
c. strategic, long
d. strategic, intermediate
Question 12 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted coffee, tea and
Correct spices. The Starbucks brand is known for investing in their workforce. In 2019 they have promoted two employees to store manager positions and have
recruited additional staff from the changing lanes programme. The Changing lanes programme, developed by Starbuncks and Khulisa Social Solutions, is
Mark 1.00 out of
a five-day program to prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development
1.00
opportunities for all employees, and they have job specific remuneration. The outcomes of the Changing Lanes programme will typically be included in
Flag question the perspective of the Balance Scorecard.
a. business process
b. human resource
c. learning and growth
EXPECT VIEW TUTORS 2/3
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