Resumen
Summary LRM3601 ASSIGNMENT 02 2024
- Grado
- Institución
LRM3601 ASSIGNMENT 02 2024
[Mostrar más]Vista previa 2 fuera de 6 páginas
Vista previa 2 fuera de 6 páginas
Añadir al carrito
Añadir al carrito
1 revisar
Por: alidzulialie • 5 meses hace
Vendedor
Seguir
nhlanhhlamotloung
Comentarios recibidos
Vista previa del contenido
UNIVERSITY ASSESSMENTAssignment 02 -2024
LRM3601
LABOUR RELATIONS PRACTICES
QUESTION 1
1.1 Differentiate between a complaint and a grievance
A complaint is simply an expression of dissatisfaction or anger about a particular
problem. A grievance, on the other hand, is a formal complaint about the work
environment that is filed by an employee or group of employees. An informal complaint
will be dealt with, but a formal complaint becomes a grievance when it is filed with the
supervisor.
Explain the meaning of a grievance procedure
Grievance procedures are a way for employees to voice their grievances about their
workplace, working environment, or how their colleagues or managers treat them. They
provide employees with a way to deal with issues that could have a negative impact on
their overall job satisfaction, health, or performance.
Purpose of a grievance procedure
The aim of the grievance process is to:
, Help the employee to resolve a grievance as soon as possible and as close as possible
to the source of the grievance;
Give the employee access to senior management to resolve any grievances;
When possible, resolve a grievance constructively on terms that are fair to the employee
and fair to the company.
1.2 Discuss whether the company was justified in instituting disciplinary measures
against Mokoena for continuously raising grievances.
No
The company did not have the right to do so, as it has a legal right to file a grievances, to raise
grievances and to express its grievances and to seek a fair and equitable resolution.
1.3 Discuss the fairness of the misconduct dismissal of Mokoena.
1.3.1 Procedural requirements
a) Was the employee given appropriate evaluation, instruction, training, guidance or
counselling?
Yes, Mokoena was assisted by his employer through the process of the Independent
Counselling and Advisory Services (“ICAS “), and The employer uninterruptedly
assisted Mokoena who later continuously rejected advice
b) Was the employee given a reasonable time for improvement, but continued to perform
unsatisfactorily?
Yes, Mokoena poor work performance persisted which had resulted in the low
performance rating afforded to the employee.
c)Was the matter investigated?
Yes, the matter was investigated through Independent Counselling and Advisory
Services (“ICAS“), where after it was established that he was fit to perform his work
Los beneficios de comprar resúmenes en Stuvia estan en línea:
Garantiza la calidad de los comentarios
Compradores de Stuvia evaluaron más de 700.000 resúmenes. Así estas seguro que compras los mejores documentos!
Compra fácil y rápido
Puedes pagar rápidamente y en una vez con iDeal, tarjeta de crédito o con tu crédito de Stuvia. Sin tener que hacerte miembro.
Enfócate en lo más importante
Tus compañeros escriben los resúmenes. Por eso tienes la seguridad que tienes un resumen actual y confiable. Así llegas a la conclusión rapidamente!
Preguntas frecuentes
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
100% de satisfacción garantizada: ¿Cómo funciona?
Nuestra garantía de satisfacción le asegura que siempre encontrará un documento de estudio a tu medida. Tu rellenas un formulario y nuestro equipo de atención al cliente se encarga del resto.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller nhlanhhlamotloung. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for 8,04 €. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
45,681 summaries were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now