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, Table of Contents
Assessment 1: Overview of the LIS agency...........................................................1
1.1 Description of the LIS Agency.......................................................................1
Mission and Vision........................................................................................... 1
Community Profile and User Groups................................................................1
Needs profile................................................................................................... 1
Goals of the Agency......................................................................................... 2
Services offered............................................................................................... 2
1.2 Reflection...................................................................................................... 2
Assessment 2: Information Service Delivery Models..............................................3
2.1 Batho Pele Principles..................................................................................... 3
2.2 ICT and Service Provision..............................................................................3
2.3 Reflection...................................................................................................... 4
Assessment 3: SWOT Analysis............................................................................... 5
3.1 Current Status of NLA................................................................................... 5
3.2 SWOT Analysis.............................................................................................. 5
3.2.1 Explanation of SWOT Analysis................................................................5
3.2.2 Strategies for Overcoming Weaknesses and Threats..............................5
3.2.3 Implementation of Strategies.................................................................6
3.2.4 Impact on Service Delivery.....................................................................6
3.3 Challenges in Implementation assessed.......................................................6
3.4 Reflection...................................................................................................... 6
Assessment 4: Information Literacy Instruction Programme..................................7
4.1 Information Literacy Instruction defined.......................................................7
4.2 Information Literacy Skills............................................................................7
4.3 IL Programme for NLA...................................................................................7
4.4 Implementation and Marketing.....................................................................7
4.5 Improvement of IL Programme.....................................................................8
4.6 Reflection...................................................................................................... 8
Assessment 6: Portfolio Integration.......................................................................9
Reflection and Integration.................................................................................. 9
Application in Future Work.................................................................................. 9
Shortcomings and Challenges............................................................................9
Bibliography/References...................................................................................... 10
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