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passmatetutorials@gmail.com HRM3706 ASSIGN 6 2024062621185/0680538213/0717513144
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062621185/0680538213/0717513144
Question 1: Organizational Culture at Hambanathi Logistic Services
1.1 Core Values:
From the case study, it's evident that Hambanathi Logistic Services upholds several
core values that shape its organizational culture. One such value is excellence. The
company strives for excellence in all aspects of its operations, encouraging employees
to perform at their best and consistently deliver high-quality service to customers. This
commitment to excellence permeates throughout the organization, guiding its actions
and driving its success.
Additionally, initiative is another core value embraced by Hambanathi Logistic
Services. Employees are encouraged to take initiative, innovate, and proactively seek
solutions to challenges. This culture of initiative empowers individuals at all levels of
the organization to contribute ideas, drive improvements, and adapt to changing
circumstances swiftly.
Teamwork is also fundamental to the organizational culture of Hambanathi Logistic
Services. The company recognizes the importance of collaboration and cooperation
in achieving its goals. Teams across different departments work together seamlessly
to address customer needs, resolve issues promptly, and ensure smooth operations.
This spirit of teamwork fosters synergy, enhances communication, and strengthens
relationships among employees.
Furthermore, customer service stands out as a key core value that underpins the
culture of Hambanathi Logistic Services. The company places a strong emphasis on
providing exceptional customer service, prioritizing customer satisfaction above all
else. Employees are trained to deliver personalized, attentive service, demonstrating
warmth, friendliness, and professionalism in their interactions with customers.
1.2 High-Performance Culture:
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