1 /10Cigna Compliance Exam
1.Which of the following is a reason why the the Compliance Department conducts internal and external audits?
To verify that everyone is licensed and appointed.
To identify areas of risk and compliance with Federal and State regulatory guidelines.
To monitor the number of enrollments that each person has completed. None of the above.
ANS To identify areas of risk and compliance with Federal and State regulatory guidelines.
2.HIPAA rules apply to "business associates", in addition to health plans
and providers. Which of the following are included under "business
associates"? Employees and subcontractors such as contracted sales
agents and brokers. Lead Generation Services.
Company board of directors
Personal health record vendors.
ANS Employees and subcontractors such as con- tracted sales agents 2 /10and brokers.
3.Shelly, a broker agent, shares the same office space and equipment with her real estate agent sister, Simone. Simone often provides MA leads to Shelly and both cooperate closely together. Considering their family and professional ties, which of the following safeguards are necessary for Shelly
to implement in securing beneficiaries' data?
Refraining from disclosing confidential information in phone conversations when others are present.
Store all protected, printed information in a locked cabinet that is separate from her sister's.
Both A&B.
None of the above.
ANS Both A&B.
4.Which of the following forms of PHI is covered under HIPAA? Can be spoken, on paper, or electronically stored and transmitted. Oral, handwritten and printed information.
Printed information and information contained on a computer hard drive only. Only handwritten information.
ANS Oral, handwritten and printed information.
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