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INS3705 Assignment 2 Semester 2 2024
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INS3705 Assignment 2 Semester 2 2024 QUESTIONS WITH COMPLETE ANSWERS
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INS3705 Assignment2 Semester 2 2024
QUESTIONS WITH COMPLETE ANSWERS
[School]
[Course title]
, INS3705 Assignment 2 Semester 2 2024
QUESTION 1
Identify four knowledge management processes in any organisation of your
choice and discuss the purpose of each knowledge management process and
two examples of artificial intelligent technologies that can be used in each of
the knowledge management processes (mini essay). [10)
QUESTION 2
A senior employee with valuable tacit knowledge is retiring in your
organisation. Define tacit knowledge and suggest five methods or tools that
you would use to enhance knowledge retention and prevent knowledge loss
(mini essay). [10]
QUESTION 3
Critically discuss the purpose and objectives of an information and knowledge
audit in an organisation (mini essay). [10]
QUESTION 4
Define knowledge management from four different perspectives and further
explain how knowledge management differs from information management
(mini essay). [10]
Question 1: Knowledge Management Processes
1. Knowledge Creation
Purpose: This process involves generating new insights, ideas, and concepts.
It's essential for innovation and staying competitive.
• AI Technologies:
o Machine Learning: Used to analyze large datasets and identify
patterns, leading to new knowledge creation.
o Natural Language Processing (NLP): Helps in extracting
meaningful information from text data, facilitating the creation of
new knowledge.
2. Knowledge Storage
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