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DSC 3001 Quiz B | Tim Olson Verified Study Questions And Answers With A+ Tests

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human resource management systems - Interacting database systems that aim at generating and delivering HR information and allow us to automate some human resource management functions Customer Relationship Management (CRM) - a company-wide business strategy designed to optimize profitability, re...

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  • 25 de agosto de 2024
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  • DSC 3001 | Tim Olson
  • DSC 3001 | Tim Olson
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DSC 3001 Quiz B | Tim Olson
human resource management systems - Interacting database systems that aim at generating and
delivering HR information and allow us to automate some human resource management functions



Customer Relationship Management (CRM) - a company-wide business strategy designed to
optimize profitability, revenue, and customer satisfaction by focusing on highly defined and precise
customer groups



challenges with implementing ERP - - built of predefined business processes, known as best
practices

- best practices/standard operating procedures are from vendors point of view

- software may not support all business functions

- risk in using one vendor

- vendors always updating software



Supply Chain Management (SCM) - The management of information flows between and among
activities in a supply chain to maximize total supply chain effectiveness and profitability



Benefits of ERP - - higher productivity

- better insights

- lower risks

- high security



types of ERP implementations - - Cloud ERP

- on premise ERP

- Hybrid ERP



ERP financial components - - general ledger

- accounts payable (AP)

, - accounts receivable (AR)

- fixed assets

- tax

- budget

- foreign exchange

- balance sheet

- reporting



ERP Common Processes - - procure to pay

- order to cash

- plan to produce

- field to fork

- hire to retire



hire-to-retire - Also known as human capital management (HCM)

- everything that needs to be done over the course of employment with a company



Field to fork - The name given to the food chain from the start of agricultural production to final
consumption




SCM 4 processes - - plan

- source

- make

- deliver



SCM - plan - - balance resources with requirements

- align supply chain plan with business financial plan

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