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De-Escalation (27) (TEEX 171) Questions With All Correct Answers!!
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De-Escalation (27) (TEEX 171) Questions With All Correct Answers!!
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Name: Score:19 Multiple choice questions
Term 1 of 19
Emotional-rational thinking scale
1. as emotions rise:
2. ___________ _______ ___________ can help them think more rationally and make better decisions
3. wont always be possible:
1. as emotions rise, rational thinking decline
2. lowering someones emotions can help them think more rationally and make better
decisions
3. wont always be possible, but always worth a try
1. conducted to undercover and document strengths weakness of the response to an
incident
2. pat of a continuous learning and improvement process
3. purpose: to improve future performance
4. include the topic of implicit bias in your review of the incident
1. not to diagnose or treat/solve issues
2. top priority is to verbally defuse and stabilize situation
3. try to get person to state where the can function and better reason, where voluntary
compliance can be achieved
1. CDM, guides thinking during critical incident, also serves as a tool for examining decision
making after the fact
2. AAR's are designed to answer the questions contained in the CDM
, Definition 2 of 19
1. project the right body language
2. make eye contact and use open-handed gestures
3. modulate your tone of voice
CDM in responding to and managing a critical incident
non-verbal communication and how it affects interactions
key verbal skills to defuse tense situations
Behavioral Crisis identifiers
Definition 3 of 19
Officers must be prepared to act as soon as they arrive on the scene. But if there is no immediate
treat and have time to "slow the situation down" they should use that to their tactical advantage.
Tactical Disengagement
Tactical Repositioning
Tactical Pause
Distance + Cover = Time
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