MNO2609 Assignment 5 (COMPLETE ANSWERS) Semester 2 2024 (347298) - DUE 2024 ; 100% TRUSTED Complete, trusted solutions and explanations.
MNO2609 Assignment 5 (COMPLETE ANSWERS) Semester 2 2024 (347298) - DUE 2024 ; 100% TRUSTED Complete, trusted solutions and explanations.
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University of South Africa
Quality in Occupational Health and Safety (MNO2609
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MNO2609 Assignment
5 (COMPLETE
ANSWERS) Semester 2
2024 (347298) - DUE
2024 ; 100% TRUSTED
Complete, trusted
solutions and
explanations.
ADMIN
[COMPANY NAME]
, MNO2609 Assignment 5 (COMPLETE ANSWERS)
Semester 2 2024 (347298) - DUE 2024 ; 100% TRUSTED
Complete, trusted solutions and explanations.
QUESTION 1 1.1 Quality starts with understanding customer
needs and ends when those needs are satisfied. In view of this
statement, explains quality. 1.2 A development of quality
concept regarding customer and their satisfaction results in
customer loyalty. Research shows that focus on customer loyalty
can provide several commercial advantages. Describe
commercial advantages. 1.3 There are various techniques that
can be used to assess customer satisfaction. Describe the
technique can be considered is most appropriate. 1.4 The
management of a firm may think that their scale of operations is
not sufficiently large that that their resources to implement Total
Quality Management (TQM). What questions may be
considered relevant to ask? 1.5 The Describe the vehicle to
achieve excellence in leadership. 1.6 The culture of an
organization is formed by several components. Describe them.
1.7 Clearly defined and properly communicated beliefs and
objectives can be summarize that believe. 1.8 The mission
statement is stated all the statement. Explain it. 1.9 The mission
and the critical success factor (CSF) are what the organization
must be supported by key performance indicators (KPI).
Describe the task of the sponsor. 10. If quality takes care of all
the aspects of the customer’s requirement, including cost,
production, safety and easy use, then designing must take care of
certain aspect Describe them. MAY/JUNE 2024
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