Policing Practice) – Q’s & A’s
Define 'Communication' Right Ans - The exchange of messages
(information, thoughts, ideas, and feelings) from one person to another
A message has two parts, what are they Right Ans - * The content - the
information within the message
* The context - the attitude and feeling behind the message
Communication has occured when Right Ans - The second person, or
Receiver, has understood what the first person, or Sender, wanted them to
Communication involves six components. What are they Right Ans - 1.
Participants
2. Context
3. Messages
4. Channels
5. Noise factors
6. Feedback
What are the two common forms of communication. Give examples of each.
Right Ans - Verbal: Oral or written
Non-verbal: body language, facial expressions
Define 'Intrapersonal' communication. what is an example Right Ans - The
internal thoughts and feelings we hold that determines how we behave and
react to situations. e.g; stereotyping
Define 'Interpersonal' communication Right Ans - Formal or informal
interaction between two or more people
Why do we use language Right Ans - * To designate, define, label and limit
* To evaluate
* To discuss and debate