Gainsight Admin – Valuize UPDATED Actual Exam Questions and CORRECT Answers
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Gainsight Admin
Gainsight Admin – Valuize UPDATED
Actual Exam Questions and CORRECT
Answers
What is the Processing Stack of Gainsight used for?
A - Processes data in memory from Salesforce data sources
B - Processes data in memory from Gainsight's Analytics stacks
C - Processes data in memory from both S...
Gainsight Admin – Valuize UPDATED
Actual Exam Questions and CORRECT
Answers
What is the Processing Stack of Gainsight used for?
A - Processes data in memory from Salesforce data sources
B - Processes data in memory from Gainsight's Analytics stacks
C - Processes data in memory from both Salesforce data sources and Gainsight's Analytics
stack
D - None of the above - CORRECT ANSWER✔✔- C - Processes data in memory from both
Salesforce data sources and Gainsight's Analytics stack
What does Gainsight's Analytics Stack use?
A - Mongo DB
B - Redshift
C - Heroku
D - All of the above - CORRECT ANSWER✔✔- D - All of the above
What are Gainsight's Key Objects?
A - Customer Info
B - CTA
C - CS Tasks
D -A& C
E - A, B, & C - CORRECT ANSWER✔✔- E - A, B, & C
Which of the following statements are false?
,A - Each Customer Info record has a 2:1 Master-Detail relationship to an existing Salesforce
account
B - Every customer in Gainisght has a record in the Customer Info Object
C - Gainsight uses the processing stack to process Rules and Copilot programs
D - MDA is fully integrated into GS UI without impacting SFDC storage - CORRECT
ANSWER✔✔- A - Each Customer Info record has a 2:1 Master-Detail relationship to an
existing Salesforce account
Gainsight objects function similar to Salesforce objects, where you have the ability to:
A - Use a Salesforce data loader to import and export records
B - Add custom fields to Gainsight Objects like you can with other SFDC objects
C - Link to existing Salesforce objects such as Account or Contact
D - All of the above - CORRECT ANSWER✔✔- D - All of the above
Gainsight collects best practices from thought leaders, customers, community, and others and
presents these as importable assets through:
A - Gainsight Community
B - Gainsight Vault
C - MDA
D - All of the above - CORRECT ANSWER✔✔- B - Gainsight Vault
With Vault, you can:
A - Import assets across industries, customer segments, and business functions and configure
them right away.
B - Save time and reduce errors by downloading ready-to-use Gainsight assets
C - Learn from the best practices of your peers who have shared their experiences and
through process on building and managing a customer-centric business
D - Efficiently scale your team with instant access to the best of Customer Success
E - All of the above - CORRECT ANSWER✔✔- E - All of the above
,Vault is accessible in many places throughout Gainsight
A - True
B - False - CORRECT ANSWER✔✔- A - True
In Gainsight Go you can find:
A - A link to Gainsight support
B - Gainsight Release notes
C - Product documentation & tutorials
D - A link to Gainsight Community
E - All of the above - CORRECT ANSWER✔✔- E - All of the above
Gainsight Community is:
A - Where you download best practices
B - Used to track open Gainsight Support cases
C - An online forum where Customers can interact with each other and the Gainsight team
D - The best place to get answers to configuration questions. - CORRECT ANSWER✔✔- C -
An online forum where Customers can interact with each other and the Gainsight team
Among other things, Gainsight provides:
A - A 360 degree snapshot of customers
B - Proactive alerts when customers are at risk of churn
C - Assessment of risk renewal
D - All of the above - CORRECT ANSWER✔✔- D - All of the above
What are the various sources through which Gainisght offers help?
, A - Gainsight Go
B - Community
C - Support tickets
D - All of the above - CORRECT ANSWER✔✔- D - All of the above
An admin's responsibilities may include:
A - Implementation
B - Maintenance & Support
C - Business Processes
D -A& B
E - A, B, & C - CORRECT ANSWER✔✔- E - A, B, & C
The 3 stages of Gainsight Elements Customer Success Maturity are "Insights & Actions",
"Outcomes", and "Transformation".
A - True
B - False - CORRECT ANSWER✔✔- A - True
What are data spaces?
A - Simplifies data for end-users
B - Combines fields and objects into a predefined view that can be used in Rules and Reports
C - Facilitates reporting on multiple related objects
D -A& C
E - A, B, & C - CORRECT ANSWER✔✔- E - A, B, & C
You should build a Data Space when you:
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