10/3/24, 4:53 PM NBHWC EXAM 2024-2025 ACTUAL EXAM/ MOSTLY TESTED QUESTIONS AND CORREC T DETAILED ANSWERS WITH …
NBHWC EXAM 2024-2025 ACTUAL EXAM/
MOSTLY TESTED QUESTIONS AND CORREC T
DETAILED ANSWERS WITH RATIONALES
(VERIFIED ANSWERS) |AGRADE
Terms in this set (159)
What is the most important Practicing mindfulness, before the session begins.
moment in preparing for a
session? Page 32-33
1. Mindful listening - cognitive and affective listening,
being present, pausing before speaking, listening for
emotion.
2. Open-ended Inquiry - open ended questions to
What are 3 core coaching provoke storytelling.
skills? 3. Perceptive reflections - another form of listening,
paraphrasing, summarizing, can activate an emotional
response.
Page 34-38
- Session opening (7%, 2-3 min)
- Weekly goal review (20%, 5-7 min)
- 3-month goal review (7%, 2-3 min/monthly)
What is the coaching - Generative moment (40%, 10-12 min)
session structure? - Goal setting (20%, 5-7 min)
- Session close (6%, 2-3 min)
Page 156
Generative moment, 40%, 10-12 minutes
Which part of a coaching
session is the longest?
Page 156, 162
In which part of the After generative moment
session does goal setting
occur? Page 156, 162
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What is the coach Coach Approach: Carefully monitor goals to help
approach for this client client keep them realistic
situation? Client tends
toward overzealous and
unrealistic goals
Coach Approach: Address readiness to change
through appreciative inquiry and motivational
What is the coach interviewing.
approach for this client
situation? Client is slow to - Discover strengths
become motivated and - Weigh pros and cons
does not make progress - Modify environment
- Try new strategies
- Reconfirm or uncover new motivators
What is the coach Coach Approach: Add variety to generative moment,
approach for this client offer a new assignment, explore other domains for
situation? Client is getting change and goals
bored
What is the coach Coach Approach: Non-violent communication: Share
approach for this client your observations, express empathy, inquire what
situation? Client not could make vision/goals a priority, share value of small
making the change steps
process a priority, missing
appointments, late
What is the coach Coach Approach: Normalize their experience,
approach for this client emphasize small steps, share your confidence in
situation? Client realizes creating action plans and weekly goals
coaches are not magicians,
disillusioned by all the
work it takes
What is the coach Look for what isn't working in client's behaviors to set a
approach for this client new goal for fresh start, probe for motivators, discuss
situation? Client not with mentor coach
attempting their SMART
goals on a weekly basis
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What is the coach Coach Approach: Reassess 3-month goals to make
approach for this client sure they are realistic, revisit vision, talk to mentor
situation? Client is not at coach
50% of their 3-month goal
at week 6
What is the coach Coach Approach: Focus on what IS working and
approach for this client client's strengths, talk about areas to develop, create
situation? Client plan for improvement, try new tools/resources, discuss
discouraged by not seeing options with mentor coach
results
1. Decrease in ability to experience pleasure, sadness,
hopelessness, helplessness
2. Intrusive thoughts, can't focus
3. Unable to sleep, get back to sleep
4. Changes in appetite (increase or decrease)
5. Feeling guilty because others have suffered or died
What are red flags for
6. Feelings of hopelessness, despair
referral?
7. Hyper alert or over tired
8. Irritability/Outburst of anger
9. Impulsive/Risk taking behavior
10. Thoughts of death/suicide
Page 20
Coaching agreement is an opportunity to build trust,
rapport, boundaries and expectations. Describes the
ROLE of the coach, AUTONOMY, CONFIDENTIALITY,
HIPAA, and allows all parties to AGREE ON
What is the coaching
COACHING PRICIPALS.
agreement?
WRITTEN AND REVISITED
Page 126-129
What does HIPAA stand Health Insurance Portability and Accountability Act
for?
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