Test Bank for Contemporary Management: 2024 Release 12e 12th Edition Evergreen Release by Jennifer George , Gareth Jones| Chapter 1 to 19 Complete. All answers are included
PART ONE: MANAGEMENT
1 Managers and Managing
2 The Evolution of Management Thought
3 Values, Attitudes, Emotions, an...
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,TABLE OF CONTENTS
PART ONE: MANAGEMENT
1 Managers and Managing
2 The Evolution of Management Thought
3 Values, Attitudes, Emotions, and Culture The Manager as a Person
PART TWO: THE ENVIRONMENT OF MANAGEMENT
4 Ethics and Social Responsibility
5 Managing Diverse Employees in a Multicultural Environment
6 Managing in the Global Environment
PART THREE: DECISION MAKING, PLANNING, AND STRATEGY
7 Decision Making, Learning, Creativity, and Entrepreneurship
8 The Manager as a Planner and Strategist
9 Value Chain Management Functional Strategies for Competitive
Advantage
PART FOUR: ORGANIZING AND CONTROLLING
10 Managing Organizational Structure and Culture
11 Organizational Control and Change
12 Human Resource Management
PART FIVE: LEADING INDIVIDUALS AND GROUPS
13 Motivation and Performance
14 Leadership
15 Effective Groups and Teams
PART SIX: MANAGING CRITICAL ORGANIZATIONAL
PROCESSES
16 Promoting Effective Communication
17 Managing Conflict, Politics, and Negotiation
18 Using Advanced Information Technology to Increase Performance
19 Starting a New Business
,Chapter 01 2024 Release George
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
1) At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to
pursue. The quality that Jeremy displays here is efficiency.
1) ______
⊚ true
⊚ false
2) Patel Brothers Company uses a formal system of task and reporting relationships that
coordinates and motivates its employees so that they work together to achieve organizational
goals. This is an example of an organizational structure.
2) ______
⊚ true
⊚ false
3) As a middle manager, Jobeth selects the goals for her team. The function that Jobeth is
demonstrating is called leading.
3) ______
⊚ true
⊚ false
4) Categorizing people by salary levels lays out the lines of authority and responsibility between
different individuals and groups.
4) ______
⊚ true
⊚ false
5) Malik supervises the daily work of the employees who help customers and ring up sales in
the shoe department of a major retail store. Malik is a first-line manager.
5) ______
⊚ true
⊚ false
1
, 6) The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager's position in the managerial hierarchy.
6) ______
⊚ true
⊚ false
7) If you were a manager at an accounting firm and spent your days processing invoices and
payments and ensuring tax compliance, you would be using your technical skills.
7) ______
⊚ true
⊚ false
8) When Tech Innovators needed to reduce costs to meet its annual profitability goal, it reduced
levels in its hierarchy and laid off 9 percent of its workers. This is an example of
restructuring.
8) ______
⊚ true
⊚ false
9) A self-managed team is a group of employees who work independently but report to their
respective managers about the progress of the team’s work.
9) ______
⊚ true
⊚ false
10) The building blocks of competitive advantage are efficiency, quality, innovation and
flexibility, and responsiveness to customers.
10) ______
⊚ true
⊚ false
2
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