, Started on Sunday, 3 November 2024, 3:49 PM
State Finished
Completed on Sunday, 3 November 2024, 4:03 PM
Time taken 14 mins 20 secs
Grade 18.80 out of 20.00 (94%)
Question 1 In 2019 Taste Holdings’ executive team, with CEO Dylan Pienaar, made a difficult decision. They announced their exit out of the food
Correct business industry. Taste Holdings reported that its Starbucks stores are more expensive to set up and run compared to their competitors.
Mark 1.00 out of Subsequently, they started the process to sell their food businesses, rebranded as Luxe, and will only be focussing on their luxury divisions -
1.00 NWJ, Arthur Kaplan and World’s Finest Watches. Dylan Pienaar would typically make _____ plans, with a _____term timeframe.
Flag
question a. tactical, intermediate
b. strategic, long
c. tactical, long
d. strategic, intermediate
Question 2
The effects of the COVID-19 outbreak were felt throughout the world. Read the list below and answer the question that follow:
Correct
1. Microsoft was unable to obtain parts
Mark 1.00 out of
1.00 2. Closure of South Africa’s borders
Flag 3. Chinese consumers were buying less
question
4. Amazon taking steps to get hands on inventory despite the outbreak
5. Global financial markets are down by 30%
6. Federal Reserve Bank cut interest rates by half a per cent
Which of the variables in the above list have to do with a shortage of inputs or resources an organisation might experience?
a. 3; 4; 1
b. 2; 6
c. 4; 1
d. 2; 1; 4
Question 3 _____ is the ability of an organisation to quickly adapt to disruptions while maintaining continuous business operations and safeguarding its
Correct people and assets.
Mark 1.00 out of
1.00
a. Agility
Flag
question
b. Business resilience
c. Flexibility
d. Accessibility
Question 4 _____ plans are developed by _____ management to realise _____ goals derived from overall goals.
Correct
Mark 1.00 out of a. Long-term; top; operational
1.00
b. Short-term; middle; operational
Flag
question c. Intermediate; middle; tactical
d. Short-term; lower; tactical
Question 5 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa.
Correct The Starbucks brand is known for investing in their workforce, and this is evident at Starbucks too. In 2019 they have promoted two
Mark 1.00 out of
employees to store manager positions and have recruited additional staff from the changing lanes programme. The Changing lanes
1.00 programme, developed by Starbucks and Khulisa Social Solutions, is a five-day program to prepare unemployed South Africans for the
workplace and assist them with finding jobs. There is training and development opportunities for all employees.
Flag
question The Changing Lanes programme addresses sustainability development goal number _____ at Starbucks.
a. 4
b. 12
, c. 7
d. 5
Question 6 _____ implies that the responsible employees will be expected to account for the outcomes, positive or negative, for that portion of the work
Correct directly under their control.
Mark 1.00 out of
1.00
a. Responsibility
Flag
question b. Accountability
c. Authority
d. Synergy
Question 7 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing
Mark 1.00 out of
and roasting high-quality arabica coffee ever since. They have more than 30 000 stores worldwide, of which a few of these stores are in
1.00 South Africa.
Flag
question Which one of the following is an example of weakness for Starbucks?
a. South Africa consumers do not like strong coffee.
b. South Africa, a country with 57% poverty and harsh inequality.
c. Investors not wanting to invest.
d. The Starbucks business model not being suited for the South African market.
Question 8 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing
Mark 1.00 out of
and roasting high-quality arabica coffee ever since. When it comes to human capital, Starbucks is compliant with the labour legislation and
1.00 health and safety policies and procedures, as prescribed by government and legislation. Starbucks stores were frequently audited for food
safety, in accordance with the formal food safety management program. They also have a code of ethics that specifies the desired conduct,
Flag
question as well as what to do when in predicaments that can cause ethical issues in the workplace. According to Maslow’s hierarchy of needs,
health and safety policies and procedure would satisfy the desire for _____ in the workforce.
a. belong
b. important
c. survive
d. comfort
Question 9 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing
Mark 1.00 out of and roasting high-quality arabica coffee ever since. The Starbucks brand is known for investing in their workforce, and this is evident at
1.00 Starbucks too. In 2019 they have promoted two employees to store manager positions and have recruited additional staff from the
changing lanes programme. The Changing lanes programme, developed by Starbucks and Khulisa Social Solutions, is a five-day program to
Flag
question prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development opportunities
for all employees, and they have job specific remuneration. Job specific remuneration ensures that all men and woman on the same job
category receive equal pay. According to Maslow’s hierarchy of needs, job specific remuneration would satisfy the _____ needs of the
workforce.
a. self-transcendence
b. self-actualisation
c. physiological
d. esteem
Question 10 The _____ approach to management involves a thorough study and testing of different work methods to identify the best, most efficient way
Correct to complete a job.
Mark 1.00 out of
1.00
a. bureaucratic
Flag
question
b. human relations
c. scientific
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