,Question 1 (pg 3)
The focus of the scientific, bureaucratic and administrative approaches to management,
developed after the first Industrial Revolution, was on …
1. Teamwork and the creation of high-performance work teams
2. the work that needs to be done to attain organisational goals, management and productivity
3. the human element in organisations
4. information sharing and exchanging various viewpoints
Question 2 (pg 21 to 22)
Grint conceptualised leadership in four significantly different approaches, namely leadership as (i)
_____; (ii) _____; (iii) _____ and (iv) _____.
1. (i) power; (ii) influence; (iii) politics; (iv) authority
2. (i) money; (ii) power; (iii) influence; (iv) management
3. (i) planning; (ii) organising; (iii) administration; (iv) control
4. (i) person; (ii) process; (iii) position; (iv) results 10
Question 3 (pg4)
Which one of the following provides the best description of the concept leadership?
1. Leadership is a process whereby an individual influences a group of individuals to achieve a
common goal.
2. Leadership is a process whereby the organisation is structured and clarity is given to followers in
terms of what is expected from them.
3. Leadership is a response that an individual should give to situations that he/she are faced with.
4. Leadership is the process whereby goals are formulated, tasks are identified, and control
mechanisms are put in place.
Question 4 (pg 23)
In an African context, a leader’s actions are interpreted from a _____ perspective.
Question 5 (pg 23 to 129)
The term Ubuntu means _____.
1. one-way trust relationships
2. tolerance and forgiveness of others
3. a person is a person through persons
4. interconnectedness and solidarity of society
Question 6 (pg 26 to 27)
Which one of the following statements provides the best definition of power?
1. Power is the use of fear of punishment to achieve results.
2. Power is to have access to resources, information and support needed to achieve a task.
3. Power is to have control over material resources.
4. Power is the ability of the leader to influence the behaviour of his/her followers.
Question 7 (pg 28)
The term Machiavellian is often used in modern organisations, where it refers to _____.
1. leaders that take decisions that will benefit all stakeholders of the organisation
,2. individuals who have a high need for power and who believe that the end justifies the means.
3. the actions of leaders in their pursuit of ethical and responsible leadership
4. directing and controlling an organisation in a way that promotes good corporate governance
Question 8, 9 and 10
In the table below, Column A contains the various sources of a leader’s power and Column B contains
examples of these sources. Match the sources of a leader’s power in Column A with an example
thereof in Column B.
Column A Column B
Sources of a leader’s power Example
8. Referent power (4 - Section 2.3) 1. Mary is the marketing manager of a large
organisation and she has the right to direct,
request or demand changes in the marketing
department as she sees fit. (9)
9. Legitimate power (1 - Section 2.3) 2. Sipho is an engineer working for the largest
supplier of electricity in the country. He has
knowledge and insights to be more effective in
the provision of electricity in a developing
country with limited resources. (10)
10. Expert power (2 - Section 2.3) 3. The purchasing manager of a building material
retailer provides information about all the
possible suppliers to the purchasers in his
department, who accept the information and
choose the suppliers recommended by the
manager.
4. John’s followers hold John in high regard, and
admire and trust his judgment; therefore, they
are happy to emulate John. (8)
Question 11 (pg 23)
Study the following list of the various sources of power to answer Question 5.
A. legitimate power
B. reward power
C. referent power
D. expert power
Which of the various sources of power listed above are examples of power related to an individual’s
own characteristics that he/she can transfer between positions?
1. AB
2. BC
3. CD
4. BD
Question 12 (pg 40)
A leader’s power to change technology or to change the organisation of employees’ work, is referred
to as _____ power by Yukl.
1. ecological
2. system
3. legitimate
4. organisational
Question 13 (pg 34)
_____ is a proactive influence tactic whereby a leader offers one thing to his/her followers, which the
leader regard as valuable, in exchange for support from the follower for a plan, activity or task that
needs to be performed.
, 1. Collaboration
2. Consultation
3. Personal appeal
4. Exchange
Question 14 (pg 41)
The influencing tactics of a leader can be categorised as either overt influence or unseen influence.
Which of the following are regarded as overt influence?
A. ecology
B. force
C. exchange
D. rules and procedures
E. magnetism
F. skills
1. AB
2. BCD
3. CDE
4. EF
Question 15 (pg 49)
Kotter is well-known for his concise linking of management to (i) _____ and leadership to (ii) _____.
1. (i) change; (ii) people
2. (i) complexity; (ii) change
3. (i) authority; (ii) power
4. (i) people; (ii) processes
Question 16 and 17 (pg 49)
Study the following list of concepts in order to answer questions 16 and 17.
A. plans and budgets
B. innovates
C. organises staff
D. aligns people to outcomes
E. controls and solve problems
F. accepts reality
G. does things right
H. does the right things
I. motivates and inspires people and trust
Question 16 (pg 57)
Which of the concepts listed above relate to the actions of a manager?
1. ABCEF
2. ACEFG
3. BCEFG
4. EFGH
Question 17 (pg 57)
Which of the concepts listed on page 9 relates to the actions of a leader?
1. ADHI
2. BDHI
3. CDEF
4. EFGH
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