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INF3720EXAMPACK
Notes. Questions.
Answers. Memo
,INF3720
EXAMPACK
Notes. Questions.
Answers. Memo
, INF3720
May/June 2015
MEMO
1 QUESTION 1 51
1.1 Consider any SIX of the user experience goals In Preece et al For each of these Identify
(name) and explain each user experience goal clearly (12)
1.1.1 Give and describe an example of it being used In the design of your cell phone (12)
1.1.2 For each of these SIX user experience goals Identify one difference between cell phones
and conventional desktop Interfaces that are Important to usability designers or
evaluators. Explain clearly why and how these differences matter (12)
User Experience Goals Usability Goals Desktop Cell Phone
Satisfying
Helpful: As a user, I Effective, Utility The desktop app Helpful in making a
would like to feel that provides a different call, messaging,
the product offers me set of helpfulness. It setting alarms
help and is an aid rather helps me create
than a hinderence. spreadsheets, Letters,
and presentation
Engaging: Engagement Learnability, Can be very engaging Can be very engaging
as perceived by the user memorable when on when when messaging with
means that time flies working on a problem a friend or on a
when interacting with a in excel and finding a workgroup
device and the user has good formula to work
the pry themselves away with.
from it. Closely related
to flow.
Enjoyable: Effective and Efficient Very enjoyable when Enjoyable in that I can
As a user I want to enjoy working with a pick up my phone and
the product I bought. I product that works use it any time, and at
need to derive and does great things. socially awkward
satisfaction from using e.g. Excel times.
it.
Pleasurable Effective and Efficient
Exciting Effective and Efficient
Motivating: Learnabilty, Safe Excel motivates one to Motivates me to learn
Motivation can come in Memorability want to learn more all the functionality
different forms, about its functionality my phone can
however, a device that is perform.
easy to learn and
effective to use, can
motivate me to want to
try more advanced
features and even go as
far to do training on the
product.
Challenging Utility
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