Ryanair Conversion exam 2023 with 100% correct answers

What is the primary objective of security requirements/programme? To safeguard the safety and security of ryanair employees, passenegers and other airport users. What must you do with an unattended Ryanair aircraft to protect it? 1. External doors closed 2. Airstairs retracted 3. Steps moved and placed far away from a/c If there are personnel on the a/c when you board what must you check? That they are in possession of a valid ID and authorised to be there. What just CC be in possession of when on duty? 1. Valid ID 2. Passport 3. Attestation 4. COC What must CC do at all times? Remain vigilant What must CC check on regulated entities? 1. The integrity of the seals on catering trolleys 2. Contents of cleaning supplies 3. Challenge personnel entering the a/c Who's responsibility is the security of the aircraft? The commander What happens if a pax with checked in baggage fails to show up to the flight? Their hold baggage must be located and off-loaded prior to departure. What will happen if a pax boards the wrong flight? 1. NO1 informs captain and dispatcher 2. Passenger is identified 3. Passenger collects all belongings and escorted back to terminal 4. CC check row pax seated in 5. Also check 3 rows infront and behind 6. CC confirm headcount onboard correct 7. NO1 informs captain procedure is complete Who reconciles off-loaded hold baggage? Ground handling personnel In the event of a discrepancy what must occur? A full baggage identification process may be necessary What is the procedure for baggage identification? 1. Ground staff remove all bags from hold and place on ramp 2. When instructed by captain, NO1 ask last 3 rows to disembark using forward stairs. 3. They will identify their baggage and re-enter the aircraft using rear stairs. 4. Then the next 3 rows will do the same, and so on until all pax have identified their baggage 5. NO1 will inform captain when process is complete. Where must company mail be stored until departure? A secure area