Examen
HCA101 FINAL EXAM QUESTIONS AND ANSWERS 2024
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HCA101 FINAL EXAM QUESTIONS AND ANSWERS 2024 Ways to Communicate with Angry Clients - answer1. Recognize client feels frustrated/frightened. Use empathy and stay non-judgmental. 2. Treat client with respect and dignity! DIPPS. 3. Answer client's questions thoroughly and clearly. If cannot answ...
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