Study Guide for Publix Deli Management 2024/2025 Verified Questions and Answers
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Publix Deli Management
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Publix Deli Management
Study Guide for Publix Deli Management
2024/2025 Verified Questions and
Answers
What gives Publix Smoked Turkey its yellow color? - CORRECT ANSWER-Natural
Hickory wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - CORRECT ANSWER-3oz
on a h...
what is the serving size of egg salad for a sub sa
what would you do before you begin cleaning the de
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Publix Deli Management
Publix Deli Management
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Study Guide for Publix Deli Management 2024/2025 Verified Questions and Answers What gives Publix Smoked Turkey its yellow color? - CORRECT ANSWER -Natural Hickory wood and the slow roasting of fresh meat. What is the serving size of egg salad for a sub sandwich? - CORRECT ANSWER -3oz on a half and 6oz on a full sub. What would you do before you begin cleaning the Deli Traditional Case? - CORRECT ANSWER -Gather all needed cleaning supplies prior to cleaning. What is the #1 reason why customers would not shop at Publix? - CORRECT ANSWER -Sanitation issues What is the #1 reason why a customer would think a store is unsanitary? - CORRECT ANSWER -Poor visual appearance What would 1/8 be on a digital scale? - CORRECT ANSWER -.125 Review the opening procedures for the department: - CORRECT ANSWER -1. Turn on the lights and equipment 2. Check special orders and make plans to fulfill them. 3. Set up service area *sinks* *slicers* *display cases* 4. Open all workstations. 5. Check signs , labels, and pricing. 6. Clean front and back of case windows and all counters. 7. Stock supplies, workstation, and hand -washing sinks. 8. Complete Proactive Walk What are the steps to proper hand washing? - CORRECT ANSWER -Wet hands, apply soap, briskly rub hands for twenty seconds, scrub finger tips and between fingers, rinse forearms and hands, dry forearms and hands with paper towel, turn off water with paper towel, discard towel. What is the shelf life for vegetables? - CORRECT ANSWER -Under the sub station: day of production plus one day... Hot case: 3 hours What portion of the special order form does the customer receive? - CORRECT ANSWER -Canary Yellow What is the process when completing a special order form? - CORRECT ANSWER -1. Pick up blank special order. 2. Write store information and date. 3. Take customer information: name and address, phone number, pick -up date and time, type of function, whether paid or COD, who the order was taken by. 4. Make suggestions before completing order. 5. Take product information. Review proper mechanics when lifting and lowering objects: - CORRECT ANSWER -1. Get firm footing and keep your feet wider than shoulder width. 2. Let your legs do the work by pushing up or down slowly or smoothly. 3. Maintain your spines natural curve. 4. Grip the item firmly and hold it close to your body, staying within the safe work zone. Review the Mission Statement. - CORRECT ANSWER -See Bill What two meats does Meat Bologna contain? - CORRECT ANSWER -Pork and Ground Beef What is the process of having a successful selling event? - CORRECT ANSWER -
Follow the ten keys to successful selling: 1. Be friendly 2. Be considerate of the customer's time. 3. Ask open -ended questions. 4. Listen attentively 5. Make suggestions 6. Be prod uct minded 7. Be courteous 8. Be proud of your appearance 9. Maintain product quality 10. Offer more than expected What is the importance of a selling event? - CORRECT ANSWER -Selling events are designed to generate long term sales increases through shared knowledge and providing samples to customers. What is the proper chemical used to clean the cooler floors? - CORRECT ANSWER -
Grease cutter positive, Ultra Deli Dish, Q -San Sanitizer Where should raw meat be stored? - CORRECT ANSWER -Bottom shelf in the raw walk-in cooler What is the proper storage distance from ceiling/floor in the cooler? - CORRECT ANSWER -6" off the floor and 18" from the ceiling (sprinkler heads) What two chemicals should not be mixed together? - CORRECT ANSWER -Ammonia and bleach In which order should the three compartment sinks be set up? - CORRECT ANSWER -
Wash, Rinse and Sanitize What is the proper strength of the sanitizer solution? - CORRECT ANSWER -Three compartment sink: 150 to 400 PPM... Veggie wash: 20 PPM What is the temperature danger zone? - CORRECT ANSWER -Publix standards are 40 degrees to 140. (41 degrees to 135 degrees are industry standards). Where should you properly check the temperature of a rotisserie chicken? - CORRECT ANSWER -The thickest part of the thigh.
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