Management Chapter 2
Administrative Management - correct answer-Concerned with managing the total
organization
Behavioral Science - correct answer-Relies on scientific research for developing theories
about human behavior that can be used to provide practical tools for managers
Behavioral Viewpoint - correct answer-Emphasized the importance of understanding human
behavior and of motivation employees toward achievement
Classical Viewpoint - correct answer-Emphasized finding ways to manage work more
efficiently, had two branches: scientific and administrative
Closed System - correct answer-Has little interaction with its environment
Complexity Theory - correct answer-Study of how order and pattern arise from very
complicated, apparently chaotic systems
Contemporary Perspective - correct answer-Includes three viewpoints: systems,
contingency, and quality-management
Contingency Viewpoints - correct answer-Emphasizes that a manager's approach should
vary according to-that is, be contingent on- the individual and the environmental situation
Evidence-based Mangement - correct answer-Translating principles based on best evidence
into organizational practice, bringing rationaly to the decision-making process
Feedback - correct answer-Information about the reaction of the environment to the outputs
that affects the inputs
Historical Perspective - correct answer-Includes three viewpoints: classical, behavioral, and
quantitative
Human Relations Movement - correct answer-Proposed that better human relations could
increase worker productivity
Inputs - correct answer-the people, money, information,equipment, and materials required to
produce an organization's goods or services
Learning Organizations - correct answer-An organization that actively creates, acquires,, and
transfers knowledge within itself and is able to modify its behavior to reflect new knowledge
Management Science - correct answer-Focuses on using mathematics to aid in problem
solving and decision making
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