The rest of URAC
4.0 (fully solved
& updated 2024-
2025)
What do you do if a temperature is out of
range? - answer Notify my manager.
How do you know if a recalled drug is
currently being processed for an order and is
still in the building such as being in a tote or
packed? - answer The recall information
(listing of drug, NDC, and lot numbers) are
communicated via Compass to the sites. We
then identify if we have the product (stock
bottles and filled prescription vials) in
inventory, in process of being filled, ready
bins and recently filled. We would locate the
the product, not dispense it and stop all in-
process deliveries. All products will be
,segregated into a quarantine area labeled
"Do Not Use." This quarantine tote is labeled
and on the shelf next to the 250 phone
extension in our pharmacy.
How do you ensure ongoing compliance with
FDA guidance and self-imposed manufacturer
requirements? - answer We receive
communications from the support center
when there are changes we need to know
regarding medications. In addition we
reference QRGs (Quick Reference Guides) on
our intranet site for many requirements
surrounding our LDDs (Limited Distribution
Drugs). We have a system, Promote, where
we can input medication specific
requirements for many LDDs. FDA required
and updated medication guides automatically
print at product review and are attached to
the patient's bag by the pharmacist.
Where are the MSDS sheets kept? - answer
Material Safety Data Sheets (MSDS) can be
accessed immediately online via the web link.
Each terminal has this link saved under
favorites. LocalSPRx > Community-Based
Specialty > Operational Procedures > MSDS
, Online. In addition, we can call MSDS in the
event of an internet outage.
Can you demonstrate how to access MSDS for
70% alcohol and 2 drugs? - answer Sure,
once I log into StoreNet, we can pull these
MSDS up right away. Ensure team members
know what to do in the event of the MSDS
link being down. If the link is down, sites
utilize the Support office or a nearby store.
How is the equipment used in the pharmacy
cleaned, calibrated, randomly tested, and
certified? (i.e. scales, pill counters) - answer
All equipment is calibrated daily. Scales are
cleaned in each day of use. Random testing is
done monthly and documented on the
Equipment Log. The log is signed by a
pharmacist at the end of each month to
ensure tasks were completed as the audit.
Where are the equipment maintenance logs
kept? - answer At our location, they are in a
folder in the filing cabinet near the 250
phone extension.
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