BTC prep exam questions & answers 2024/2025
third party caller - ANSWERSa caller who observes an incident but is not directly involved and is no longer on the scene
first party caller - ANSWERSpatient, victim, suspect
second party caller - ANSWERSwith patient/victim/suspect
fourth par...
third party caller - ANSWERSa caller who observes an incident but is not directly involved and is no
longer on the scene
first party caller - ANSWERSpatient, victim, suspect
second party caller - ANSWERSwith patient/victim/suspect
fourth party caller - ANSWERSreferring agency, alarm company, etc
an ETC would not be help liable for incorrect information provided by the caller because of -
ANSWERSforeseeability
staging - ANSWERSthe placement of responding resources near the scene until the scene is designated
as safe
3 p's - ANSWERSprotocol, policy, procedure
BOLO - ANSWERSbe on the lookout
protocol - ANSWERSa procedure that has been highly defined and placed into a reference system is know
as
first item of information to be collected on every 911 call - ANSWERSlocation
order of the most important info when answering a call - ANSWERSlocation of the emergency, call back
number, callers name, what happened, caller's current location, time of occurance
, when giving out a vehicle description information over the radio, the etc should - ANSWERSCYMBALS
persons descriptions - ANSWERSrace and gender, age, height and weight, clothing, (tattoos, jewelry,
scars, facial hair)
persons descriptions should be - ANSWERSfrom most obvious to least obvious, head to toe
ANI/ALI proceeds the location of - ANSWERSthe address associated with the phone number
what should you do when you receive a "silent call" - ANSWERScheck the call for TDD/TTY
dispatch danger zones - ANSWERSrecurrent errors, omissions, or situations found in lawsuits
TDD - ANSWERStelecommunications device for the deaf
when faced with an ethical dilemma in the communication center, the ETC should - ANSWERSfollow the
3 P's
how would you classify a report of heavy black smoke coming from the window of a building -
ANSWERSstructure fire
apparatus - ANSWERSfire/rescue truck
bunker or turnout gear - ANSWERSfire gear
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