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Consumer Behavior Final Test

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  • 14 de agosto de 2024
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  • Consumer Behavior
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Consumer Behavior Final Test
_____ refers to the meanings we assign to sensory stimuli.

a. Contrast

b. Cues

c. Perception

d. Interpretation - ANSWER-d. interpretation

______ are universally recognized ideas and behavioral patterens

a. Detached

b. Aggressive

c. Compliant

d. Archetypes - ANSWER-d. archetypes

________ summarizes the beliefs a person holds about his own attributes and how he/she evaluates
their self on those qualities.

a. Self-ego

b. Actual self

c. Self-concept

d. Self-esteem - ANSWER-c. self-concept

1. _____ is a lasting, general evaluation of people, objects, advertisements, or issues.

a. An object

b. An attitude

c. An image

d. A power - ANSWER-b. an attitude

1. According to the consumer behavior model presented in the text, the _____ includes the shopping
experience, point-of-purchase stimuli, and sales interactions.

a. Antecedent state

b. Cognitive process

c. Purchase environment

d. Post-purchase environment - ANSWER-c. purchase environment

A buck in consumer decision making is_____.

a. Affective

, Consumer Behavior Final Test
b. Cognitive

c. Habitual

d. All of the above - ANSWER-d. all of the above

A buying decisions made by organizational buying is called ____.

a. Straight rebuy

b. Modified rebuy

c. New buy

d. All of the above - ANSWER-d. all of the above

A coupon-dispensing machine in a grocery aisle and an employee handing out free samples of a new
product are both examples of ______.

a. Shopping orientations

b. POP stimuli

c. Retail theming

d. Pretailing - ANSWER-b. POP stimuli

A customer buying an unfamiliar product that carries a fair degree of risk would most likely engage in
_______ decision making?

a. Affective

b. Cognitive

c. Habitual

d. Limited - ANSWER-b. cognitive

A garage sale is an example of what is called _____.

a. Renewing

b. The profit motive

c. Casting away

d. Lateral recycling - ANSWER-d. lateral recycling

A manufacturing cost decrease and the amount of products that people accumulate goes up, consumers
increasingly want to buy things that will provide ____ value.

a. Hedonic

b. Embedded

c. Referent

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