NCOM 1000 Question and answers rated A+ 2024/2025 NCOM 1000
communication skills in teams/groups dynamics - correct answer - introducing yourself (your title, experience)
- learning to fit in
- creating close bond of people
- Demonstrate proficiencies (may take time)
- asking clarificati...
NCOM 1000
communication skills in teams/groups dynamics - correct answer ✔-
introducing yourself (your title, experience)
- learning to fit in
- creating close bond of people
- Demonstrate proficiencies (may take time)
- asking clarification
- shadowing (buddy shifts) - someone that will help you introduce everything
(orientation period)
- connecting with involuntary mentors
- verbal & non-verbal in congruent
Effective strategies of team building - correct answer ✔- trust
- strong leadership
- communication
- collaboration
- respect to each other
- knowing their role
- Leadership
- advocating for yourself, to your teams & to the patient
- pushing team members to their best
- motivation
Benefit of working in teams - correct answer ✔- to get the job done faster
- collaboration - to meet a common goal & know different perspective
- different strength can bring different goals
,- getting used to adapt to new environment & new faces
interpersonal communication - correct answer ✔the exchange of thoughts,
feelings, and beliefs between two or more people
intrapersonal communication - correct answer ✔communication with oneself
self-reflection
transpersonal communication - correct answer ✔interaction that occurs
within a person's spiritual domain
sender - correct answer ✔person initiating communication
receiver - correct answer ✔person listening and interpreting the message
distortion of message - correct answer ✔occurs when receiver lacks
understanding of what is being communicated. ex, use of medical jargon
texts or email message - correct answer ✔channel of communication
resulting in misinterpretation of message
small group communication - correct answer ✔interaction that occurs when a
small number of people come together
public communication - correct answer ✔interaction with an audience.
nurses can speak about health-related topics.
effective communication can increase the understanding and knowledge of
important health issues
, linear - correct answer ✔one-way process of communication applying the
elements of communication
no feedback
transactional - correct answer ✔two-way process of communication including
feedback.
send and receiver each contribute to facilitate effective communication
reflective (active) listening - correct answer ✔primary objective is to
demonstrate empathy for the patient and that their message is understood.
1. make the speaker the priority.
2. validate to show interest, understanding and concern.
passive (attentive) listening - correct answer ✔encourages a mutual
approach in which all participants are paying attention to each other
competitive (combative) listening - correct answer ✔focuses on disagreeing
or arguing with the speaker.
moving the conversation in a direction in which the listener wants to go.
a competitive listener thinks about a response that challenges the speaker
5 stages of listening - correct answer ✔HAURR
1. Hearing: hearing words and understanding sign language to receive a
message
2. Attending: the listener's focus on the verbal and non-verbal expressions of
the person speaking
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