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Ch. 17 Managing Quality and Safety Exam Questions and Answers
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Ch. 17 Managing Quality and Safety Exam Questions and Answers
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Ch. 17: Managing Quality and SafetyExam Questions and Answers
1. iiWhich iiof iithe iifollowing iibest iidescribes iione iiof iithe iimain iiproblems iiin iiensuring
iiquality iifor iihealth iicare iiin iithe iiUnited iiStates?
A. iiConsumers iibelieve iiAmerican iihealth iicare iiis iihigh-quality iiand iithe iibest iiin iithe
iiworld.
B. iiEvery iihospital iiand iihealth iicare iiagency iihas iiits iiown iiapproach iito iidata iicollection
iiand iidocumentation.
C. iiFinances iiare iithe iibasis iiof iiclinical iidecisions, iinot iiquality iiof iicare.
D. iiWe iiall iiagree iion iiwhat iiquality iiis iibut iinot iion iihow iibest iito iimeasure iiit. ii- iiAnswers
ii-ANS: iiB iiEvery iihospital iiand iihealth iicare iiagency iihas iiits iiown iiapproach iito iidata
iicollection iiand iidocumentation.
Very iilittle iiis iiknown iiabout iiquality iiof iicare iiin iithis iicountry iibecause iia iivariety iiof
iidefinitions iiof iiquality iiare iiused iiand iiit iiis iidifficult iito iiget iicomparable iidata iifrom
iihealth iicare iiproviders iiand iiagencies. iiBased iion iiinternational iicomparisons, iihealth
iicare iiin iithe iiUnited iiStates iidoes iinot iihave iithe iibest iistatistics iirelated iito iioutcomes.
DIF: iiCognitive iiLevel: iiUnderstand ii(Comprehension) iiREF: iip. ii289
2. iiA iiwealthy iifactory iiowner iisays, ii"I iidon't iicare iiabout iithe iipoor. iiI iijust iiwant iithe iibest
iicare iiavailable iifor iime iiand iimy iifamily. iiWhy iishould iiI iicare iiwhether iiother iipeople iiget
iihealth iicare iior iinot?" iiWhich iiof iithe iifollowing iiwould iibe iithe iimost iiappropriate
iiresponse iiby iithe iinurse?
A. ii"If iiyour iiemployees iiare iiill, iiwho iiwill iido iithe iiwork iiin iiyour iifactory?"
B. ii"You iimight iicatch iia iicontagious iidisease iifrom iione iiof iiyour iiemployees."
C. ii"You iihave iia iimoral iiobligation iito iihelp iithose iiless iifortunate."
D. ii"Your iipersonal iiinsurance iiand iitax iicosts iiwill iigo iiup iiif iiyour iiemployees iihave iito
iiuse iicommunity iiresources iiwhen iithey're iiill." ii- iiAnswers ii-ANS: iiD ii"Your iipersonal
iiinsurance iiand iitax iicosts iiwill iigo iiup iiif iiyour iiemployees iihave iito iiuse iicommunity
iiresources iiwhen iithey're iiill."
Because iithe iispeaker's iiprimary iiconcern iiis iiapparently iimoney, iian iiappropriate
iiresponse iimust iishow iithat iithe iifactory iiowner iiwill iilose iimoney iiif iihe iidoesn't iisupport
iithe iihealth iiof iiothers iiin iithe iicommunity.
DIF: iiCognitive iiLevel: iiApply ii(Application) iiREF: iip. ii289
3. iiWhich iiof iithe iifollowing iiinformation iican iibe iigathered iiby iireviewing iia iicommunity
iihealth iireport iicard?
A. iiUtilization iiof iihealth iicare iiservices iiin iithe iicommunity
, B. iiDemographic iiinformation iiof iithe iicommunity
C. iiLeading iicauses iiof iimorbidity iiin iia iicommunity
D. iiFrequency iiof iimalpractice iiclaims iiwithin iia iicommunity ii- iiAnswers ii-ANS: iiC
iiLeading iicauses iiof iimorbidity iiin iia iicommunity
The iiterm iicommunity iihealth iireport iicard iirefers iito iidifferent iitypes iiof iireports,
iicommunity iihealth iiprofiles, iineeds iiassessments, iiscorecards, iiquality iiof iilife
iiindicators, iihealth iistatus iireports, iiand iiprogress iireports. iiCommunity iihealth iireport
iicards iican iibe iia iiuseful iitool iiin iiefforts iito iihelp iiidentify iiareas iiwhere iichange iiis
iineeded, iito iiset iipriorities iifor iiaction, iiand iito iitrack iichanges iiin iipopulation iihealth iiover
iitime. iiThe iireport iicard iimay iibe iiused iito iitrack iileading iicauses iiof iimorbidity iiand
iimortality iiin iia iicommunity, iilooking iiat iitrends iiover iitime iito iisee iiif iipublic iihealth
iiinterventions iihave iiimproved iihealth iicare iioutcomes.
DIF: iiCognitive iiLevel: iiUnderstand ii(Comprehension) iiREF: iip. ii289
4. iiWhich iiof iithe iifollowing iiled iito iithe iidevelopment iiof iithe iiNational iiHealth iiQuality
iiImprovement iiAct?
A. iiA iivery iifamous iimovie iiand iitelevision iistar iidied iias iithe iiresult iiof iia iimedical iierror.
B. iiThe iinumber iiof iimalpractice iiclaims iihad iiincreased.
C. iiMedia iisuch iias iifilms iihighlighted iithe iireality iiof iicurrent iimedical iicare.
D. iiPublicity iiabout iia iifew iiunfortunate iicases iicaused iiconsumers iito iibecome
iiconcerned. ii- iiAnswers ii-ANS: iiB iiThe iinumber iiof iimalpractice iiclaims iihad iiincreased.
In iiresponse iito iia iigrowing iinumber iiof iimalpractice iiclaims iiin iithe iiUnited iiStates, iithe
iiNational iiHealth iiQuality iiImprovement iiAct iiof ii1986 iiwas iiestablished, iiwhich
iiencouraged iiconsumers iito iibecome iiinformed iiabout iitheir iipractitioner's iipractice
iirecord iiand iicreated iia iinational iiclearinghouse iiof iiinformation iion iiprovider iimalpractice
iirecords.
DIF: iiCognitive iiLevel: iiRemember ii(Knowledge) iiREF: iip. ii290
5. iiWhich iiof iithe iifollowing iidescribes iithe iiprincipal iiproblem iiwith iiearly iiefforts iiat
iiensuring iiquality iiof iicare?
A. iiNo iione iiknows iihow iito iimeasure iiquality iicare.
B. iiProfessionals iiresisted iiand iisabotaged iisuch iiefforts.
C. iiStandards iiemphasized iistructure, iinot iiprocess.
D. iiThere iiwere iino iistandards iias iito iiwhat iirepresented iiquality iicare. ii- iiAnswers ii-ANS:
iiC iiStandards iiemphasized iistructure, iinot iiprocess.
Early iiefforts iisuch iias iithe iiNational iiHealth iiQuality iiImprovement iiAct iiof ii1986
iiemphasized iistructure iirather iithan iiprocess iior iioutcome iiof iicare; iihence, iithey iidid iinot
iireally iiaddress iithe iiroot iiissues iiof iiquality.
DIF: iiCognitive iiLevel: iiUnderstand ii(Comprehension) iiREF: iip. ii290
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