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Chapter 15 Ensuring quality care Exam Questions and Answers

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Chapter 15 Ensuring quality care Exam Questions and Answers

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Chapter 15: Ensuring quality care Exam
Questions and Answers
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established iicriteria

how iidoe iithe iiInstitute iiof iiMedicine ii(IOM) iidefine iicare? ii- iiAnswers ii-the iidegree iito
iiwhich iihealth iiservices iifor iiindividuals iiand iipopulations iiincrease iithe iilikelihood iiof
iidesired iihealth iioutcomes iiand iiare iiconsistent iiwith iicurrent iiprofessional iiknowledge


IOM iirecommendations iito iiimprove iierror iireduction iiand iiquality ii- iiAnswers ii-establish
iileadership, iiresearch, iitools, iiand iiprotocols iito iienhance iithe iisafety iiknowledge iibase,
iidevelop iia iipublic iimandatory iinational iireporting iisystem iiand iiencourage iiparticipation
iiin iivoluntary iireporting iisystems, iiuse iioversight iiorganizations, iihealthcare iipurchasers,
iiand iiprofessional iiorganizations iito iiincrease iiperformance iistandards iiand
iiexpectations iifor iisafety iiimprovements, iiand iiimplement iisafety iisystems iiat iithe iipoint
iiof iicare iidelivery iiin iihealth-care iiorganizations


IOM iiestimated iithat iiabout ii98,00 iipeople iidie iiper iiyear iidue iito ii.. ii- iiAnswers ii-adverse
iievents iiand iimedical iierrors iiin iihospitals


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increased

nurses iiare iiin iia iipivotal iiposition iito ii- iiAnswers ii-positively iiinfluence iiquality iiand
iisafety iiat iilocal, iistate, iiand iinational iilevels


methods iito iiimprove iiquality iiof iicare ii- iiAnswers ii-quality iiassurance ii(QA), iicontinuous
iiquality iiimprovement ii(CQI), iitotal iiquality iimanagement ii(TQM), iibenchmarking,
iileapfrog iigroup, iiand iiquality iiindicators ii(QIs)


case iimanagement iiprotocols ii- iiAnswers ii-also iiknown iias iiclinical iipathways;streamline
iicharting iiprocess; iiencourage iidocumentation iiacross iimultidisciplinary iiteams;
iisystematically iimonitory iivariances iifrom iiprescribed iiplans iiof iicare; iiidentify iihow iiclient
iicare iiand iiprogress iivary iifrom iia iipredetermined iiplan; iienable iimore iiaccurate
iiassessment iiof iiclient iicare iicosts; iimaintain iiquality iicontrol iimeasures


risk iimanagement ii- iiAnswers ii-focuses iion iiidentifying, iianalyzing, iievaluating iirisks iiand
iireduces iirisk iito iidecrease iiharm iito iiclients

, when iian iiadvert iievent iidoes iioccur... ii- iiAnswers ii-attempts iiare iimade iito iiminimize
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iiintervention


who iiis iithe iikey iito iiany iirisk iimanagement iiprogram? ii- iiAnswers ii-nursing iistaff

high iirisk iiareas iiinclude: ii- iiAnswers ii-medication iierrors, iicomplications iifrom iitests iiand
iitreatments, iifalls, iirefusal iiof iitreatment iior iirefusal iito iisign iitreatment


national iiclient ii(patient) iisafety iigoals ii- iiAnswers ii-improve iiaccuracy iiof iiclient
iiidentification, iiimprove iieffectiveness iiof iicommunication iiamong iicaregivers, iiimprove
iisafety iiof iiusing iimedication, iireduce iirisk iiof iihealth iicare iiassociated iiinfection, iiand
iiidentify iiclient iisafety iirisks iiinherent iiin iiits iipatient iipopulation


sentinel iievent ii- iiAnswers ii-an iiunexpected iioccurrence iiinvolving iideath iior iiserious
iiphysical iior iipsychological iiinjury, iior iithe iirisk iithereof


serious iiinjury iiincludes ii- iiAnswers ii-loss iiof iilimb iior iifunction

are iisentinel iievents iithe iisame iias iierrors? ii- iiAnswers ii-no

what iisentinel iievents iiindicate? ii- iiAnswers ii-the iineed iifor iiimmediate iiinvestigation iiand
iiresponse


when iiwas iithe iiSix iiSigma iiImprovements iifirst iideveloped? ii- iiAnswers ii-in iithe iiearly
ii1980s


what iiwas iiit iifirst iiused iifor? ii- iiAnswers ii-the iimanufacturing iiindustry

when iidid iiit iistart iibeing iiused iiin iithe iihealth iicare iisystem? ii- iiAnswers ii-middle iito iilate
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iion iithe ii______ ii- iiAnswers ii-1920s; iistatistical iimodel iibell-shaped iicurve


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