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Ensuring Quality Care Exam Questions and Answers (Graded A)
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Ensuring Quality Care Exam Questions and Answers
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Ensuring Quality Care Exam Questionsand Answers
Definition iiof iiquality
•Varies
•Most iiagree iito iiinclude: iistructure, iiprocess, iioutcomes
IOM
•Published iiTo iiErr iiIs iiHuman
•98,000 iidie/yr iid/t iiquality iiproblems
IOM iidefines iiquality iias
Degree iito iiwhich iihealth iiservices iifor iiindividuals ii& iipopulations iiincrease
iilikelihood iiof iidesired iihealth iioutcomes ii& iiare iiconsistent iiw/current
iiprofessional iiknowledge
3 iiaccepted iielements iiof iiquality iiare
Structure, iiprocess, ii& iioutcome ii& iicare iishould iibe iisafe, iieffective, iiclient
iicentered, iitimely, iiefficient, ii& iiequitable
To iiErr iiIs iiHuman
Building iia iiSafer iiHealth iiSystem iiin ii2020
IOM iireport iifocused iion
Faulty iisystems, iiprocess, ii& iiconditions iithat iiled iito iimistakes
IOM iirecommended iisystem
,Changes iito iidecrease ii# iierrors iito iiimprove iiquality iiof iiHC
IOM iirecommendations
•Est iileadership, iiresearch, iitools, ii& iiprotocols iito iienhance iisafety iiknowledge
iibase
•Develop iipublic iimandatory iinational iireporting iisystem
•Use iivarious iiorganizations iito iiincrease iiperformance iistandards ii& iiexpectations
•Implement iisafety iisystems iiatt iipoint iiof iicare iidelivery
IOM's ii2001 iireport
Crossing iithe iiQuality iiChasm
Crossing iithe iiQuality iiChasm
A iiNew iiHealth iiSystem iifor ii21st iiCentury iifocused iion iideveloping iinew iiHC iisystem
iithat iiimproved iiquality iiof iicare
IOM iiwants
•Safe
•Effective
•Pt iicentered
•Timely
•Efficient
•Equitable iicare
Safe
Avoiding iiinjuries iito iipts iifrom iicare iithat's iiintended iito iihelp
Effective
Providing iiservices iibased iion iiscientific iiknowledge iito iiall iiwho iicould iibenefit, ii&
iirefraining iifrom iiproviding iiservices iito iithose iinot iilift iito iibenefit
Pt iicentered
, Providing iicare iithat's iirespectful iiof ii& iiresponsive iito iiindividual iipt iipreferences,
iineeds, iivalues, ii& iiensuring iithat iipt iivalues iiguide iiall iiclinical iidecisions
Timely
Reducing iiwaits ii& iisometimes iiharmful iidelays iifor iiboth iithose iiwho iireceive ii&
iithose iiwho iigive iicare
Efficient
Avoiding iiwaste, iiincluding iiequipment, iisupplies, iiideas, iienergy
Equitable
Providing iicare iithat iidoesn't iivary iiin iiquality iibc iiof iipersonal iicharacteristics iilike
iigender, iiethnicity, iigeographic iilocation, ii& iisocioeconomic iistatus
Redesigning iipriorities iiof iiHC iiincluded
•Evidence-based iidecision-making
•Safety
•Pt iias iisource iiof iicontrol
•Individualized iipt-centered iicare
•Transparency
•Anticipating iineeds
•Decreasing iiwaste
•Improving iiinterdisciplinary iicooperation, iicollaborative, ii& iicommunication
Nurses iipositioned iito iiplay
Instrumental iiroles iiin iienacting iichanging iinecessary iito iioverhaul iiHC iisystem
Methods iiof iiquality iicare
•Quality iiassurance ii(QA)
•Continuous iiquality iiimprovement ii(CQI)
•Total iiquality iimanagement ii(TQM)
•Benchmarking
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