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health care quality exam questions andanswers
who iidoes iithe iiimportance iiof iiquality iidate iiback iito? ii- iiAnswers ii-Florence iiNightingale.
iiShe iiassessed iifor iiquality iiby iimeasuring iipatient iioutcomes.
what iiis iiMeade's iidefinition iiof iiquality? ii- iiAnswers ii-quality iicare iito iithe iipatient iiis
iidetermined iiby iithe iipatient's iiperception iiof iiwhether iihe iior iishe iireceived
iiextraordinary iiservice.
what iiis iian iiadditional iibenefit iito iihaving iisuperb iioverall iiquality iiaccording iito iipatient's
iiperspectives? ii- iiAnswers ii-it iileads iito iiimproved iiclinical iioutcomes.
how iimight iia iiprovider iiconsider iiquality? ii- iiAnswers ii-as iithe iieffects iiof iimedical
iiinterventions iiand iiscientific iiknowledge iiresulting iiin iisuccessful iiand iicost iieffective
iirecovery iiwithout iicomplications.
how iimight iithe iinurse iiat iithe iibedside iiview iiquality? ii- iiAnswers ii-as iithe iidelivery iiof
iisafe, iicaring, iiand iicompetent iicare.
how iimight iia iinurse iimanager iisee iiquality? ii- iiAnswers ii-as iia iiratio iiof iivolume iiof iicare
iiin iirelation iito iithe iiavailable iiresources, iior iithe iiscore iion iia iipatient iisatisfaction
iisurvey.
what iishould iithe iifocus iiof iihealth iicare iiquality iibe? ii- iiAnswers ii-providing iipatients
iiexcellent iiservices iivia iicompetent iihealth iicare, iicomprehensive iicommunication, iiinter-
professional iiteamwork, iiand iicultural iisensitivity.
quality iiis iiboth iitangible iiand iiintangible. iiwhat iidoes iithis iimean? ii- iiAnswers ii-the iicare
iidelivered iican iibe iitechnically iiperfect, iibut iiif iithe iipatient iidoes iinot iiimprove, iiaccording
iito iirealistic iiexpectations, iior iiis iivery iidissatisfied iiwith iithe iicare, iiit iiis iiuseless.
what iiare iisome iiof iithe iithings iiquality iican iibe? ii- iiAnswers ii-a iiperception, iia iifeeling,
iiimpression, iiand iisomething iimeasured.
what iiis iithe iiIOM iidefinition iiof iiquality? ii- iiAnswers ii-quality iiof iicare iiis iithe iidegree iito
iiwhich iihealth iiservices iifor iiindividuals iiand iipopulations iiincrease iithe iilikelihood iiof
iidesired iihealth iioutcomes iiand iiare iiconsistent iiwith iicurrent iiprofessional iiknowledge.
, what iiis iiquality iihealth iicare? ii- iiAnswers ii-competent iiand iicost iieffective. iiit iimeets iithe
iineeds iiof iithe iipatient iiand iiutilizes iithe iihospital's iiresources iiin iia iicost iieffective iiway.
iiit iimeets iiand/or iiexceeds iian iiestablished iistandard.
how iiis iiit iihelpful iito iithink iiof iithe iiscope iiof iiquality? ii- iiAnswers ii-on iia iicontinuum
iiranging iifrom iiconsistently iipoor iiquality iiand iipoor iiout iicomes, iito iiperfection( iialways
iidelivering iierror iifree, iihigh iiquality iicare, iiresulting iiin iioptimal iioutcomes iifor iievery
iipatient)
what iimultiple iivariables iion iithe iicontinuum iiof iiquality iicollectively iiimpact iioverall
iiquality? ii- iiAnswers ii-patient iicare iioutcomes, iipatient iisatisfaction, iidelivery iiof iicare
iibased iion iilatest iievidence, iidelivery iiof iicare iithat iiis iisafe, iidelivery iiof iicare iithat iiis
iipatient iicentered, iieffective iiresource iiutilization.
describe iiquality iias iia iiculture. ii- iiAnswers ii-has iito iibegin iiwith iileadership iiand iithe
iimission iiand iivision iiof iithe iiorganization.
what iishould iithe iiorganization's iimission iiand iivision iireflect? ii- iiAnswers ii-clearly iireflect
iiresponsibility iiand iiaccountability iifor iidelivering iihigh iistandards iiand iiquality iiof iicare
iiand iibe iitransparent iito iithe iipublic.
describe iitransparency. ii- iiAnswers ii-implies iiopenness, iicommunication, iiand
iiaccountability. iishould iibe iiviewed iias iia iimeans iito iian iiend. iithe ii"end" iiis iia iiculture iiof
iisafety iiin iia iilearning iiorganization iithat iiheeds iilessons iifrom iipreventable iideaths,
iiadverse iiharmful iievents, iiand iiperformance iinot iiconsistent iiwith iievidence iibased
iistandards iiof iicare.
what iiis iitransparency iiimportant? ii- iiAnswers ii-it iiis iia iipowerful iicatalyst iifor iichange
iiand iiit iiserves iias iia iicontinual iifeedback iiloop iifor iiimproving iioutcomes iiin iipatient
iicare.
what iiare iicomplex, iihigh iireliability iiorganizations? ii(HROs) ii- iiAnswers ii-refer iito
iiorganizations iior iisystems iithat iioperate iiin iihazardous iiconditions iibut iihave iifewer
iithan iitheir iifair iishare iiof iiadverse iievents.
list iisome iiexamples iiof iiHROs. ii- iiAnswers ii-aviation, iiair iitraffic iicontrol, iinuclear iipower
iiplants, iipetrochemical iiprocessing, iiand iinaval iiaircraft iicarriers.
describe iithe iiIOM iipublication, iicrossing iithe iiquality iichasm. ii- iiAnswers ii-accountability
iito iithe iipublic iiis iia iigoal iineeded iito iibuild iitrust iithrough iidisclosure. iibeing iitransparent
iiis iinot iiin iiconflict iiwith iiconfidentiality iinor iidoes iiit iiinvolve iiopen iidisclosure iiof iierrors,
iibut iifear iiof iidiscipline iiand iimalpractice iisuits iican iiimpede iithis iigoal.
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